Provide telephone and Internet support to customers
Troubleshoot and solve technical issues
Provide expertise related to SQL Database Administration
Assist customers with Viewpoint software client/server environment
Document and develop issues/Knowledge Base Articles
Integrate AI into your workflow
Requirements
Knowledge of Active Directory
Windows Server administration
Strong knowledge of SQL Server Database Administration
Experience with Azure user management, Java, Event Viewer, Salesforce
Demonstrated knowledge of basic networking concepts
Experience with Virtual deployments (VMware, Hyper-V, KVM, or similar)
Understand networking concepts such as routing, gateways, remote connectivity
Soft Skills such as Communication, Teamwork, Adaptability, Problem-Solving, Creativity, Work Ethic, Interpersonal Skills, Time Management
Bachelor’s degree or relevant experience, preferably major in computer science or related
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Paid Parental Leave
Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQL Database AdministrationWindows Server administrationAzure user managementJavaEvent ViewerSalesforcenetworking conceptsVirtual deploymentsVMwareHyper-V