Senior Business Analyst, Financial and Critical Processes
Fidelity Investments
Technical Business Analyst
Trilogy Federal
full-time
Posted on:
Location Type: Hybrid
Location: Arlington • Colorado, Connecticut, District of Columbia, Florida, Illinois, Maryland, New York, South Carolina, Texas, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Assist with business analysis of the VCS POS system from inception to completion
- Collaborate with stakeholders to identify business needs and requirements
- Develop and document business processes and workflows
- Analyze data to identify trends, patterns, and opportunities for improvement
- Recommend and implement technology solutions to meet business objectives
- Conduct user acceptance testing and ensure successful implementation of solutions
- Provide training and support to end-users
- Stay up to date with industry trends and best practices
- Strong leadership and project management activities
- Think strategically and solve complex problems
- Communicate and collaborate with cross-functional teams
- Be proactive, self-motivated, adaptable, and committed to continuous learning
Requirements
- Bachelor’s degree in business administration, Information Technology, or related field (8+ years of relevant experience may be substituted for education requirement)
- Minimum of 5 years of experience in business analysis or related role
- Experience working with customers, users and project leads in analyzing, designing, implementing and supporting IT business applications and systems
- Experience in testing functionality and matching to requirements
- Proven track record of leading and managing complex projects
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in data analysis tools and software
- Experience with Agile methodologies is a plus
- Familiarity with VA security standards (e.g., FISMA, NIST, HIPAA) and the VIP Lean-Agile framework is highly desirable
- Proficiency in MS Office Applications (Word, Excel, PowerPoint, Visio, SharePoint) and VA-approved tools (e.g., Jira, GitHub, ServiceNow)
- Ability to adapt to evolving technical requirements and travel occasionally to VA sites in Washington, D.C., as needed
- Ability to obtain Public Trust Clearance
- Experience working in the Veterans Canteen Service Point of Sale (VCS POS) system (high priority)
Benefits
- Health, dental, and vision plans
- Optional FSA
- Paid parental leave
- Safe Harbor 401(k) with employer contributions 100% vested from day 1
- Paid time off and 11 paid holidays
- No cost group term life/AD&D plan, and optional supplemental coverage
- Pet insurance
- Monthly phone and internet stipend
- Tuition and training reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisdata analysisuser acceptance testingAgile methodologiesproject managementproblem-solvingbusiness process documentationtechnology solutions implementationVCS POS systemdata analysis tools
Soft skills
leadershipcommunicationinterpersonal skillscollaborationstrategic thinkingadaptabilityproactivityself-motivationcontinuous learninganalytical skills
Certifications
Bachelor’s degreePublic Trust Clearance
