Assess OCM and operational readiness
Facilitate virtual and face-to-face meetings with government clients and lead co-ordination/collaboration from various business units
Attend and participate in meetings with many different client stakeholder groups
Identify and formulate organizational target state requirements from written materials and verbal interactions with stakeholders
Identify and document organizational design challenges, obstacles, and decisions, and provide rationale and recommendations to help address resistance to change
Develop and execute communication plans
Define approaches for developing a permanent organizational resiliency and change capacity within differing organizational units and approaches for transitioning key change management responsibilities and activities to them
Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
Define activities to support change and transition initiatives
Develop and deploy user adoption/training programs around our technology solution
Work directly with the client and end user to affect change
Serve as a trusted advisor to our customers both internal and external.
Test and review all deliverables to ensure quality and compliance.
Be the teammate everyone wants on their team and take ownership in making our company the best place to work.

Requirements

Bachelor’s degree in Business, Organizational Change, or related field
8+ years of experience in management consulting, change management or organizational/business transformation in consulting or industry role
Ability to operate in a fast-paced, dynamic environment with team members and stakeholders
Effectively communicate and interact with senior level management and clients
Excellent oral, written, and interpersonal skills
OCM experience with system and/or IT implementation. ERP experience strongly desired
Strong technical and creative writing skills.
Strong organization & planning skills.
Creative problem-solving skills.
Ability to prioritize and manage multiple tasks concurrently.
Ability to work independently or with little direction, when required.
Understanding or experience working with VA strongly desired
The ability to obtain a Public Trust clearance
Ability to interface well with SME’s, end-users, and client stakeholders across the organization.
Highly proficient in MS Office Applications: Word, Excel, PowerPoint, SharePoint

Benefits

Health, dental, and vision plans
Optional FSA
Paid parental leave
Safe Harbor 401(k) with employer contributions 100% vested from day 1
Paid time off and 11 paid holidays
No cost group term life/AD&D plan, and optional supplemental coverage
Pet insurance
Monthly phone and internet stipend
Tuition and training reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

organizational change managementchange managementorganizational/business transformationsystem implementationERPcommunication plansuser adoption programsbehavioral toolsorganizational culture assessmentperformance assessment

Soft Skills

interpersonal skillscommunication skillscreative problem-solvingorganization skillsplanning skillsability to prioritizeability to manage multiple tasksindependent workteam collaborationtrusted advisor

Certifications

Bachelor’s degreePublic Trust clearance