Regional Manager – Innovations Waiver

Trillium Health Resources

Regional Manager overseeing care management for members with developmental disabilities at Trillium Health Resources. Providing team leadership, ensuring quality care, and integrating services for positive member outcomes.

Posted 7/22/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJunior💰 $70,338 - $94,075 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management and coordination for individuals with intellectual/developmental disabilities and traumatic brain injury, ensuring effective integration of care and addressing social determinants of health. Proven ability to supervise teams, implement workflows, and track performance measures to enhance member outcomes.

Highest-signal resume keywords

Care ManagementCase ManagementSupervisionSocial Determinants Of HealthIntegrated Care Team

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationAssessmentPerformance MeasurementWorkflow ImplementationResource Identification

Soft Skills

Team LeadershipCommunicationProblem Solving

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Mental HealthSubstance UseIntellectual/Developmental DisabilitiesTraumatic Brain InjuryHuman Services

About the role

Key responsibilities & impact

Provide direct supervision and administrative oversight for a localized, Integrated Care Team supporting Innovations members and members without Innovation waiver funding living with mental health, substance use, and intellectual/developmental disabilities.
Ensure staff utilize workflows as required to complete Care Management Comprehensive Assessment and care plans for members as care needs change.
Monitor teams to help ensure integration of care through the establishment of an integrated care team (e.g. member, caretaker/legal guardian, family member, PCP, behavioral health provider, specialists, nutritionists, pharmacy, etc.) to meet the member’s needs.
Track the implementation of workflows, policies, and procedures that screen for and track on members’ social determinants of health needs that can include food, housing, transportation, and interpersonal safety/toxic stress.
Confirm that team members are able to identify needs, locate community resources, and link members to resources that help to address their social determinants of health needs.
Establish objective, quantitative performance measures to ensure that the team’s activities are efficient and help to drive member outcomes in addition the quality measures and outcomes set for the organization.

Requirements

What you’ll need

Bachelor’s degree in Health, psychology, sociology, social work, nursing, or another relevant human services area and a minimum of one (1) year of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR
Associate’s degree in Health, psychology, sociology, social work, nursing, or another relevant human services area and a minimum of three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR
Equivalent combination of education/experience.
Must have a valid driver’s license.
Must reside within Mid State Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond.
Must be able to travel within catchment as required.
Preferred: Supervision of two (2) or more employees
Experience focused on working with Innovations in the mental health, substance use, and/or intellectual/developmental disability and TBI populations

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies