Agile Product Analyst

Trillium Health Resources

Agile Product Analyst ensuring seamless system operations and overseeing User Acceptance Testing. Collaborating across departments and contributing to business system enhancements.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $58,521 - $83,309 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in monitoring and maintaining business systems, ensuring operational efficiency through effective liaison between departments. Proficient in User Acceptance Testing (UAT) and skilled in SQL for database management.

Highest-signal resume keywords

User Acceptance Testing (UAT)SQL Statement ExecutionBusiness Systems MonitoringMicrosoft Applications CertificationsAgile Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System Operations MonitoringSQLBusiness Systems DesignConfiguration ManagementFunctional Architecture Development

Soft Skills

Interdepartmental CommunicationProblem-Solving

Tools & Technologies

KACE SystemMicrosoft OfficeWindows

Certifications & Qualifications

Microsoft Technology Associate (MTA)Microsoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)

Industry Keywords

Application EnvironmentsDistributed Computer EnvironmentIntegrated Software Package

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Monitor and ensure business systems remain operational.
Act as liaison between multiple departments for business system operations, upgrades, and maintenance.
Oversee and coordinate User Acceptance Testing (UAT) for any upgrades to the business systems pursuant to the Agile flow.
Respond to tickets from the KACE System and record the issues and solutions in the KACE System.
Contribute to the development, implementation, and maintenance of business systems functional architecture, detail systems design, configuration, or program specifications to deliver IT system outcomes that meet user and organizational needs.

Requirements

What you’ll need

High School diploma/GED and three (3) years of experience working in application environments with hands-on experience with monitoring system operations.
Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements;
OR Associate’s degree and a minimum of one (1) year of experience working in application environments with hands-on experience with monitoring system operations.
Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements;
OR Equivalent combination of education/experience.
High School/GED and Two-Year degrees require certification.
Must have a valid driver’s license.
Must reside within United States.
Must be able to travel within catchment as required.
Preferred: Experience in a distributed computer environment and supporting a complex integrated software package, training or experience in using e-mail, Windows and Microsoft Office.
Experience in both writing and executing SQL statements, with the ability to navigate database structures and schemas.
Preferred certifications include Microsoft applications certifications MTA, MCSA, MCSD, or equivalent.

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies