Discharge Planning Coordinator

Trillium Health Resources

Discharge Planning Coordinator guiding members to step down from hospital care. Coordinating services and discharge planning while advocating for community resource access.

Posted 6/27/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $54,106 - $67,210 per yearWebsite

About the role

Key responsibilities & impact

Serve as a point of contact on Hospital/ED calls to assist with discharge planning and coordination of care needs following an ED/inpatient admission
Provide short-term care coordination on a case-by-case basis, which may include working with management to remove barriers to expedite ED discharge; for members who are inpatient, safe and timely discharge will be facilitated by providing viable and appropriate recommendations
Link and/or refer members, guardians, hospital/ED staff and stakeholders to various services, providers or community resources specific to the population being served
Participate on various cross-functional projects or tasks
Review and maintain data, information, and documentation
Work collaboratively with internal departments to identify, communicate and track needed services, providers, and resources

Requirements

What you’ll need

High School Diploma/GED and six (6) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population
OR Associate’s degree and four (4) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population
OR Bachelor’s degree and minimum two (2) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population
OR Equivalent combination of education/experience
Must have a valid driver’s license
Must reside within North Carolina
Must be able to travel within catchment as required
Preferred: Experience providing crisis intervention or crisis response to individuals within the behavioral health/mental health, developmental disabilities or substance abuse population
Fluent Spanish speaker

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

crisis interventioncare coordinationdischarge planningdata managementdocumentationcase managementbehavioral healthmental healthsubstance usedevelopmental disabilities

Soft Skills

communicationcollaborationproblem-solvingorganizational skillsinterpersonal skills

Certifications

valid driver's license