Regional Care Manager, Southern

Trillium Health Resources

RCT Regional Care Manager providing whole person-centered care across Southern region. Collaborating with multidisciplinary teams to ensure quality care and effective management for members.

Posted 5/28/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJunior💰 $54,106 - $67,210 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tailored Care Managementcomprehensive assessmentsintegrated care plansalcoholism counselingdrug abuse counselingcare managementLTSS coordinationHCBS coordinationcare delivery monitoringmultidisciplinary care

Soft Skills

communicationteam collaborationmember engagementproblem-solvingorganizational skillsinterpersonal skillssupportive carecontinuity of carequality carefacilitation

Tools & Technologies

telephonic communicationcare management systemsassessment toolscase management softwareelectronic health recordsdata tracking systemscollaboration platformsscheduling toolsreporting toolsoutreach tools

Certifications & Qualifications

Qualified Professional (QP)RN licenseNC Board of Nursing license

Industry Keywords

MH/DD/SA populationhuman servicesLong Term Services and Support (LTSS)Home and Community Based Services (HCBS)person-centered caresocial supportcommunity involvementmental healthphysical healthrisk assessment

About the role

Key responsibilities & impact

Ensure members receive whole person-centered care to meet their individual and complex physical, mental health, and social needs.
Serve as the single point of contact for members and work with a multidisciplinary care team, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians to promote continuity of care and quality care for each member.
Provide oversight and/or outreach, engagement, and support of members receiving Tailored Care Management.
Facilitate comprehensive assessments of members’ needs and evaluate results to determine the appropriateness and effectiveness of care.
Ensure the initiation and continuance of integrated care plans that incorporate a member’s physical health, mental health, social support, lifestyle, community involvement, and risks to well-being, among others.
Facilitate regular meetings with members, both face-to-face and telephonically.
Consult with providers to gather and share information relevant to each member’s care including care management comprehensive assessments, and reassessments.

Requirements

What you’ll need

Must meet Qualified Professional (QP) status.
Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing with four (4) years full-time experience with the MH/DD/SA population served.
A graduate of a college or university with a master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
If serving members with Long Term Services and Support (LTSS) needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience.
Must have a valid driver’s license.
Must reside within Trillium’s Southern Region, which includes the counties: Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson and Scotland.

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies