Senior Manager, Support Transition and Reentry

Trillium Health Resources

Support Transition and Reentry (STAR) Senior Manager leading multidisciplinary team delivering NC Medicaid TCM services for justice-involved members. Focus on integrated care management, training, and community linkage.

Posted 5/9/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSenior💰 $70,879 - $94,799 per yearWebsite

About the role

Key responsibilities & impact

Provide leadership, oversight and supervision for a multidisciplinary team delivering NC Medicaid Tailored Care Management (TCM) services to justice-involved members with behavioral health (BH), intellectual/developmental disabilities (I/DD), and/or substance use (SU) needs.
Ensure the delivery of whole-person, integrated care management in alignment with NC Medicaid Tailored Plan requirements, including comprehensive assessment, person-centered care planning, care coordination, transition of care, and health promotion.
Train Coordinators and Health Specialists on systems and processes needed to assist with successful Community re-entry.
Build from the resources of the community to assist in linking to services that meet the needs of the members and families within their homes and communities.
Oversee and support staff who coordinate and manage care for members who are participants of the Transitions to Community Living program.
Lead and support audit readiness and response activities, including NC Medicaid, NCQA, and EQR reviews, ensuring full compliance with Tailored Care Management documentation, service delivery, and performance standards.
Ensure all care management activities are delivered in a manner that is person-centered, trauma-informed, culturally competent, and compliant with NC Medicaid Tailored Plan requirements, with a focus on improving health outcomes, advancing health equity, and supporting successful community reentry.

Requirements

What you’ll need

Associate’s degree with four (4) years of experience working with behavioral/mental health, substance use and/or intellectual/developmental disability populations; OR Bachelor’s degree with two (2) years of experience working with behavioral/mental health, substance use and/or intellectual/developmental disability populations; OR Equivalent combination of education/experience.
Must have a valid driver’s license
Must reside within 75 miles of Trillium’s Catchment of North Carolina.
Minimum of one (1) year working in criminal justice or juvenile justice systems (preferred).
Minimum of two (2) years’ experience supervising a team (2 or more employees) (preferred).
Education, training, and Work experience that shows a history of learning and applying the skills needed to work with a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds.

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

behavioral healthintellectual disabilitiesdevelopmental disabilitiessubstance usecare managementperson-centered care planningcare coordinationhealth promotionaudit readinesscompliance

Soft Skills

leadershipsupervisiontrainingcommunity engagementcultural competencetrauma-informed carecommunicationteam managementproblem-solvinginterpersonal skills

Certifications

valid driver’s license