Community SOC Family Partner

Trillium Health Resources

Family Partner educating parents on navigating child-serving systems of care. Supporting families with mental health and substance use services in North Carolina counties.

Posted 5/9/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $41,040 - $52,121 per yearWebsite

About the role

Key responsibilities & impact

Participate in comprehensive System of Care planning, implementation, coordination, and training related to required core functions within the Region in which it operates.
Provide education and support to members and families in learning about and exercising rights and responsibilities.
Serve on a multidisciplinary care team to utilize person-centered planning methods/strategies to gather information, to get to know the members and families/legally responsible persons to adequately address specific needs of the individual.
Support completion of discovery activities (information gathering and assessment) as a component of the planning process.
Assist members/legally responsible persons in choosing service providers, ensuring objectivity in the process.
Assist the member/family supported to direct the planning process/plan development, to the extent desired by the member.

Requirements

What you’ll need

High School Diploma or GED.
Minimum of four (4) years of experience as a primary caregiver for a child or youth receiving Medicaid or State funded BH services.
Must have a valid driver’s license
Must reside within one of the following North Carolina counties: Anson, Montgomery, Moore, or Richmond.
Must be able to travel within catchment as required.
Two (2) years paid experience working directly with individuals with BH/MH or IDD conditions. (preferred)
Paid experience related to the counties in which they are applying. (preferred)
Certified Peer Support Specialist. (preferred)

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care planninginformation gatheringassessmentservice provider selectionperson-centered planning

Soft Skills

educationsupportcoordinationcommunicationobjectivity

Certifications

Certified Peer Support Specialist