LTSS Care Manager

Trillium Health Resources

LTSS Care Manager providing support to individuals with intellectual or developmental disabilities. Responsible for assessment, coordination of care, and monitoring services within North Carolina.

Posted 5/2/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $54,106 - $67,210 per yearWebsite

About the role

Key responsibilities & impact

Facilitate person centered planning meetings to coordinate care and services
Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports
Assist with completion of 1915 (I) assessments per member needs
Inform participants about available LTSS required needs assessments, the care plan process, service alternatives and service delivery options
Provide education and support to members in learning about and exercising rights and responsibilities, and grievance process
Complete Discovery activities (information gathering and assessment) as a component of the planning process
Assists members/legally responsible persons in choosing service providers, ensuring objectivity

Requirements

What you’ll need

Must meet QP status
Fully licensed by the NC governing board regulating Human Services professions; OR
Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served
A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience
Care manager must meet the minimum QP requirements and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience
Must have a valid driver’s license

Benefits

Comp & perks

Health Insurance - no premium for employee coverage
Flexible Spending Accounts
Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
NC Local Government retirement pension
401k with 5% employer match & immediate vesting
Public Service Loan Forgiveness Qualifying Employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LTSS services1915 (I) assessmentscare plan processservice delivery optionsgrievance processDiscovery activitiesMH/DD/SA experiencecare managementHCBS coordinationcare delivery monitoring

Soft Skills

person centered planningcoordinationeducationsupportobjectivity

Certifications

QP statuslicensed RNvalid driver’s license