Waitlist Care Manager

Trillium Health Resources

Waitlist Care Manager providing tailored care management to individuals with serious health needs. Focusing on coordination of physical and behavioral health services for members on the Registry of Unmet Needs.

Posted 4/21/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJunior💰 $54,106 - $67,210 per yearWebsite

About the role

Key responsibilities & impact

Provide Tailored Care Management.
Educate individuals/families on details surrounding the Registry of Unmet Needs (RUN) and offer available resources for services, supplies/equipment.
Complete assessments and care planning activities with members and their treatment team.
Coordinate with the member and their care team to refer and link the member to needed services and supports.

Requirements

What you’ll need

Must meet Qualified Professional (QP) status.
Fully licensed by the NC governing board regulating Human Services professions; OR
Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
Must have a valid driver’s license.
Must reside in North Carolina and within 75 miles of Trillium’s Northern Region, which includes the following counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, or Warren.
Must be able to travel within catchment as required.

Benefits

Comp & perks

Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

care managementassessmentscare planningsubstance abuse counselingMH/DD/SA experience

Soft Skills

educationcoordinationcommunication

Certifications

Qualified Professional (QP)RN licensevalid driver’s license