Manager, Donor Value & Growth

Trillium Health Partners

Manager, Donor Value & Growth driving donor acquisition and long-term engagement strategies at Trillium Health Partners Foundation. Enhancing donor experience and utilizing data analytics for improved outcomes.

Posted 6/30/2026full-timeMississauga • 🇨🇦 CanadaSeniorLead💰 CA$82,994 - CA$96,768 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute a roadmap from acquisition to 24 months focused on onboarding, retention risk points, and engagement of long-term donors
Assess donor retention opportunities across priority segments and journeys, including review of onboarding, engagement touchpoints, vendor performance, and attrition trends, to inform future retention strategies.
Explore cross‑sell and upsell opportunities across the donor base, including initial analysis of donor behavior, data requirements, and feasibility to inform revenue growth and donor migration strategy.
Balance short-term performance gains with long-term donor growth strategies
Partner with the foundations’ data and analytics teams to enhance reporting capabilities and performance tracking
Identify opportunities to improve use of CRM systems, donor data, and technology platforms
Leverage insights to inform decision-making, optimize journeys, and improve key metrics (retention, revenue, engagement)
Strengthening understanding of donor behaviors through analysis and research
Develop actionable segmentation strategies to improve targeting, personalization, and engagement across channels
Translate insights into practical recommendations on messaging, timing, and channel mix
Design and implement a structured mid-level giving strategy to grow donor value
Define qualification criteria and engagement approaches for high-potential donors
Build pathways that transition donors from mass engagement to major giving
Partner with Philanthropy and Donor Experience teams to support migration to major and transformational giving; manage budgets.
Establish clear processes for donor qualification, handoffs, and lifecycle management
Lead cross-functional collaboration across Marketing, Digital, Data & Insights, and Philanthropy teams
Provide strategic guidance and subject matter expertise across donor experience initiatives
Influence priorities, investments, and alignment across teams without direct authority
Establish best practices for donor lifecycle management, segmentation, and engagement
Manage and control budgets for creative development & execution
Work closely with external partners be it for email deployment or digital media buys

Requirements

What you’ll need

Minimum of 7+ years of progressive experience in fundraising, direct marketing, donor experience, or customer lifecycle management
You have a proven track record of developing a strategic road map.
Proven experience developing and executing strategies to improve donor/customer retention and value
Experience working with CRM systems, donor databases, and performance analytics
Demonstrated success in segmentation, campaign optimization, and data-driven decision making
Have some experience working with AI and applying it to your strategic and data driven decisions.
Experience collaborating across multiple teams and influencing stakeholders at various levels
Experience in healthcare, nonprofit, or mission-driven organizations is an asset
Ability to translate insights into actionable, long-term growth strategies
Strong ability to interpret data and apply insights to improve outcomes
Skilled at building relationships and driving alignment across cross-functional teams
Excellent written and verbal communication skills, including presenting insights and recommendations
Ability to manage multiple priorities in a fast-paced environment
Have a track record of being hands on execution with flawless attention to detail.
Comfortable identifying gaps and developing creative, practical solutions
A “can-do” – roll-up the sleeves attitude.
Are team oriented – this position must rely on working closely with team members and with external partners and vendors.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trillium Health Partners Website LinkedIn All Job Openings 10,000+ employees Founded 2011 ⚕️ Healthcare Insurance 🔬 Science 💰 $810k Grant on 2021-11 Healthcare Insurance
Healthcare
Science Trillium Health Partners is a healthcare organization dedicated to providing high-quality medical services to the community. It operates multiple hospitals, including the Mississauga Hospital and Credit Valley Hospital, offering a range of patient care services, including urgent care and specialized clinics for children and seniors. Trillium Health Partners focuses on patient safety, education, and community engagement, while also being involved in research and innovation in the healthcare sector. Manager, Donor Value & Growth Job not on LinkedIn 🔥 3 minutes ago 🏢🏡 Mississauga – Hybrid 💵 $83k - $96.8k / year ⏰ Full Time 🟠 Senior 🔴 Lead 📈 Growth Marketing Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop and execute a roadmap from acquisition to 24 months focused on onboarding, retention risk points, and engagement of long-term donors
Assess donor retention opportunities across priority segments and journeys, including review of onboarding, engagement touchpoints, vendor performance, and attrition trends, to inform future retention strategies.
Explore cross‑sell and upsell opportunities across the donor base, including initial analysis of donor behavior, data requirements, and feasibility to inform revenue growth and donor migration strategy.
Balance short-term performance gains with long-term donor growth strategies
Partner with the foundations’ data and analytics teams to enhance reporting capabilities and performance tracking
Identify opportunities to improve use of CRM systems, donor data, and technology platforms
Leverage insights to inform decision-making, optimize journeys, and improve key metrics (retention, revenue, engagement)
Strengthening understanding of donor behaviors through analysis and research
Develop actionable segmentation strategies to improve targeting, personalization, and engagement across channels
Translate insights into practical recommendations on messaging, timing, and channel mix
Design and implement a structured mid-level giving strategy to grow donor value
Define qualification criteria and engagement approaches for high-potential donors
Build pathways that transition donors from mass engagement to major giving
Partner with Philanthropy and Donor Experience teams to support migration to major and transformational giving; manage budgets.
Establish clear processes for donor qualification, handoffs, and lifecycle management
Lead cross-functional collaboration across Marketing, Digital, Data & Insights, and Philanthropy teams
Provide strategic guidance and subject matter expertise across donor experience initiatives
Influence priorities, investments, and alignment across teams without direct authority
Establish best practices for donor lifecycle management, segmentation, and engagement
Manage and control budgets for creative development & execution
Work closely with external partners be it for email deployment or digital media buys 🎯 Requirements
Minimum of 7+ years of progressive experience in fundraising, direct marketing, donor experience, or customer lifecycle management
You have a proven track record of developing a strategic road map.
Proven experience developing and executing strategies to improve donor/customer retention and value
Experience working with CRM systems, donor databases, and performance analytics
Demonstrated success in segmentation, campaign optimization, and data-driven decision making
Have some experience working with AI and applying it to your strategic and data driven decisions.
Experience collaborating across multiple teams and influencing stakeholders at various levels
Experience in healthcare, nonprofit, or mission-driven organizations is an asset
Ability to translate insights into actionable, long-term growth strategies
Strong ability to interpret data and apply insights to improve outcomes
Skilled at building relationships and driving alignment across cross-functional teams
Excellent written and verbal communication skills, including presenting insights and recommendations
Ability to manage multiple priorities in a fast-paced environment
Have a track record of being hands on execution with flawless attention to detail.
Comfortable identifying gaps and developing creative, practical solutions
A “can-do” – roll-up the sleeves attitude.
Are team oriented – this position must rely on working closely with team members and with external partners and vendors. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

FundraisingDirect MarketingCustomer Lifecycle ManagementPerformance AnalyticsSegmentation StrategiesCampaign OptimizationData AnalysisStrategic Roadmap DevelopmentDonor Database ManagementAI Application in Strategy

Soft Skills

Excellent Communication SkillsRelationship BuildingAttention to DetailProblem-SolvingTeam Orientation