Business Analyst

TridentCare

Business Analyst supporting TridentCare’s healthcare operations and order-to-cash systems. Gathering requirements, analyzing workflows, supporting integrations, testing, reporting, and user training.

Posted 8/11/2026full-timeRemote • Florida, Maryland, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Order-to-Cash processes and healthcare applications, with strong analytical skills to identify trends and improve operational efficiency. Proficient in creating functional specifications and documentation to support system enhancements and user training.

Highest-signal resume keywords

Order-To-Cash ProcessesBusiness Requirements GatheringSQLAgile Project ManagementHealthcare Applications

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AnalysisFunctional SpecificationsProcess MappingData AnalysisSystem Configuration

Soft Skills

Excellent Communication SkillsDetail-OrientedProblem-Solving SkillsOrganizational SkillsTeam Collaboration

Tools & Technologies

ServiceNow AgileJiraExcel

Industry Keywords

Healthcare Industry StandardsUser Acceptance TestingOperational ReportsCustomer FulfillmentProcess Compliance

Tech Stack

Tools & technologies

ServiceNowSQL

About the role

Key responsibilities & impact

Work closely with business stakeholders and cross-functional teams including Sales, Customer Service, Finance, IT, and Warehouse to support daily operations and drive business value
Gather business requirements, conduct needs assessments, and develop functional specifications
Serve as liaison between development teams and internal/external customers or end users
Communicate requirements through specifications, statements of work, project plans, and other documentation
Coordinate with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
Create BRD, FRD, and other business analysis documents
Translate business needs into functional specifications for system enhancements and workflow changes
Document current-state and future-state process maps, data flows, and system interactions
Develop and maintain business process, system configuration, and training documentation
Troubleshoot user issues and escalate as needed
Assist with project planning, execution, and closure
Collaborate with cross-functional teams to implement processes effectively
Conduct data and transactional analysis to identify trends, patterns, gaps, and improvement opportunities affecting O2C performance
Ensure process compliance with relevant regulations and healthcare industry standards
Provide hands-on support for business systems focused on order processing and customer fulfillment
Assist with configuration updates and operational tasks
Analyze workflows and recommend improvements to accuracy, speed, and customer experience
Support business teams during system testing and validation
Build and maintain operational reports and dashboards
Participate in system enhancements, requirement validation, UAT support, and go-live monitoring
Support integrations with third-party vendors and internal developers
Create user guides, process documentation, and training materials
Train end users on new functionality and system updates

Requirements

What you’ll need

Strong understanding of Order-to-Cash processes, including order management, billing, collections, and revenue recognition
Familiarity with healthcare applications, SQL, and project management methodologies
Excellent communication skills with technical teams and business users
Detail-oriented with solid organizational skills and ability to manage multiple priorities
Ability to analyze complex problems, identify root causes, and develop effective solutions
Strong analytical and problem-solving skills
Ability to work independently while collaborating in a team environment
3+ years of experience as a business analyst, preferably in healthcare or a related industry
3 years of experience in OTC processes and applications in healthcare
Bachelor's degree in Business, Information Systems/MIS, or related field
Experience with Agile project management methodologies
Experience with ServiceNow Agile, Jira, and Excel
Ability to perform the stated physical requirements, including standing, walking, sitting, reaching, and occasionally lifting or moving up to 15 pounds
Close vision, depth perception, ability to adjust focus, and no color visual deficiency

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TridentCare Website LinkedIn All Job Openings 1001 - 5000 employees 🏥 Healthcare 🤝 B2B Healthcare
B2B <TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care. Business Analyst Job not on LinkedIn 🔥 0 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Work closely with business stakeholders and cross-functional teams including Sales, Customer Service, Finance, IT, and Warehouse to support daily operations and drive business value
Gather business requirements, conduct needs assessments, and develop functional specifications
Serve as liaison between development teams and internal/external customers or end users
Communicate requirements through specifications, statements of work, project plans, and other documentation
Coordinate with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
Create BRD, FRD, and other business analysis documents
Translate business needs into functional specifications for system enhancements and workflow changes
Document current-state and future-state process maps, data flows, and system interactions
Develop and maintain business process, system configuration, and training documentation
Troubleshoot user issues and escalate as needed
Assist with project planning, execution, and closure
Collaborate with cross-functional teams to implement processes effectively
Conduct data and transactional analysis to identify trends, patterns, gaps, and improvement opportunities affecting O2C performance
Ensure process compliance with relevant regulations and healthcare industry standards
Provide hands-on support for business systems focused on order processing and customer fulfillment
Assist with configuration updates and operational tasks
Analyze workflows and recommend improvements to accuracy, speed, and customer experience
Support business teams during system testing and validation
Build and maintain operational reports and dashboards
Participate in system enhancements, requirement validation, UAT support, and go-live monitoring
Support integrations with third-party vendors and internal developers
Create user guides, process documentation, and training materials
Train end users on new functionality and system updates 🎯 Requirements
Strong understanding of Order-to-Cash processes, including order management, billing, collections, and revenue recognition
Familiarity with healthcare applications, SQL, and project management methodologies
Excellent communication skills with technical teams and business users
Detail-oriented with solid organizational skills and ability to manage multiple priorities
Ability to analyze complex problems, identify root causes, and develop effective solutions
Strong analytical and problem-solving skills
Ability to work independently while collaborating in a team environment
3+ years of experience as a business analyst, preferably in healthcare or a related industry
3 years of experience in OTC processes and applications in healthcare
Bachelor's degree in Business, Information Systems/MIS, or related field
Experience with Agile project management methodologies
Experience with ServiceNow Agile, Jira, and Excel
Ability to perform the stated physical requirements, including standing, walking, sitting, reaching, and occasionally lifting or moving up to 15 pounds
Close vision, depth perception, ability to adjust focus, and no color visual deficiency Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Business Analyst, Strategy 🔥 3 minutes ago US Foods 10,000+ employees 🍽️ Food & Beverage 📦 Logistics 🤝 B2B Website LinkedIn All Job Openings Senior Business Analyst leading complex strategy analytics and project initiatives for US Foods, a food distribution company. Developing executive recommendations, project plans, trainings, and innovation support for corporate initiatives. 🇺🇸 United States – Remote 💵 $85k - $135k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst Senior Business Analyst 🔥 2 hours ago LivantaLLC 201 - 500 🏥 Healthcare 💼 Consulting ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Senior Business Analyst leading CMS case management requirements and workflow transformation. Commence delivers data-driven healthcare solutions improving care quality and operational efficiency. 🇺🇸 United States – Remote 💵 $135k - $145k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst Business Analyst 🔥 4 hours ago Cognitive Medical Systems, Inc. 51 - 200 💼 Consulting 🎖️ Defense 📦 Logistics Website LinkedIn All Job Openings Business Analyst translating Medicare Part D legislation into CMS healthcare IT requirements and backlogs. Maintaining federal documentation, CBT modules, and audit-ready traceability for government programs. 🇺🇸 United States – Remote 💵 $80k - $110k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Technical Business Analyst 🔥 13 hours ago Get Covered 51 - 200 💸 Finance 🛡️ Insurance 🏠 Real Estate Website LinkedIn All Job Openings Technical Business Analyst documenting insurance and vendor-compliance platform behavior for reliable AI-generated tickets and code. Defining acceptance criteria and edge cases for product and engineering pods. 🇺🇸 United States – Remote 💵 $70k - $90k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Product Owner, Business Analyst 🔥 14 hours ago Datmos 51 - 200 💼 Consulting 📣 Marketing 📦 Logistics Website LinkedIn All Job Openings eCommerce Product Owner and Business Analyst helping Datmos deliver data-driven digital commerce solutions. Bridging client business needs with technical execution through Agile product management. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🗣️🇫🇷 French Required View More Business Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs