Radiology Support Specialist

TridentCare

Radiology Support Specialist managing case reviews and customer notifications via email and phone. Overseeing x-ray report deliveries and supporting specialists' schedules for a remote role.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $17 per hourWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Contact doctors via email and phone to read cases as needed.
Notification to customers when cases are delayed with estimated completion time if known.
Monitors the delivery of x-ray reports delivered via fax.
Relays verbal x-ray results on critical findings to the ordering facility and/or physician.
Documents, research, and resolves customer issues using the computer system.
Upholds client and patient confidentiality at all times.
Maintains training manuals and disseminates new policies or procedures or changes to same.
Maintains regular consistent attendance, punctuality, and personal appearance.
Adheres to all company regulations as stated in the company handbook.
Create and manage the Support Specialists staffing schedules.
Approve and schedule PTO and Vacation requests from employees.
Train and supervise Support Specialists and assist with reviews.
Rotate schedule as needed to work with every shift to observe performance and train staff.
Answer general questions and assist other staff throughout the shift.
Provide assistance off hours by phone as needed.
Communicate with the IT department regarding the status of the systems and development and testing of new programming.
Other duties as assigned.

Requirements

What you’ll need

5 years: Radiology Experience is Preferred.
Excellent verbal and written communication skills with knowledge of correct English grammar, spelling, and punctuation.
Demonstrates strong interpersonal skills and excellent communication skills both verbal and written.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TridentCare Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B B2B <TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care. Radiology Support Specialist 🔥 2 minutes ago 🇺🇸 United States – Remote 💵 $15 - $17 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Contact doctors via email and phone to read cases as needed.
Notification to customers when cases are delayed with estimated completion time if known.
Monitors the delivery of x-ray reports delivered via fax.
Relays verbal x-ray results on critical findings to the ordering facility and/or physician.
Documents, research, and resolves customer issues using the computer system.
Upholds client and patient confidentiality at all times.
Maintains training manuals and disseminates new policies or procedures or changes to same.
Maintains regular consistent attendance, punctuality, and personal appearance.
Adheres to all company regulations as stated in the company handbook.
Create and manage the Support Specialists staffing schedules.
Approve and schedule PTO and Vacation requests from employees.
Train and supervise Support Specialists and assist with reviews.
Rotate schedule as needed to work with every shift to observe performance and train staff.
Answer general questions and assist other staff throughout the shift.
Provide assistance off hours by phone as needed.
Communicate with the IT department regarding the status of the systems and development and testing of new programming.
Other duties as assigned. 🎯 Requirements
5 years: Radiology Experience is Preferred.
Excellent verbal and written communication skills with knowledge of correct English grammar, spelling, and punctuation.
Demonstrates strong interpersonal skills and excellent communication skills both verbal and written. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Experience Administrator 🔥 2 hours ago Rentokil Pest Control North America 10,000+ employees 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Customer Administrator supporting market field operations and performing administrative tasks at Rentokil. Resolving customer issues and working cross-functionally with various teams. 🇺🇸 United States – Remote 💵 $17 - $30 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Customer Service Representative 🔥 2 hours ago One80 Intermediaries 1001 - 5000 🤝 B2B 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Customer Service Representative providing exceptional service to insureds and carriers via inbound and outbound channels. Addressing queries related to coverage, claims, and account information in a timely manner. 🇺🇸 United States – Remote 💵 $17 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Payments Support Specialist III 🔥 3 hours ago EverCommerce 1001 - 5000 ☁️ SaaS 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Payments Support Specialist III supporting EverCommerce Payment’s partners with technical and operational assistance. Managing case resolutions and ensuring seamless integrations for partners. 🇺🇸 United States – Remote 💵 $45k - $55k / year 💰 Private Equity Round on 2019-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Experience Strategist 🔥 3 hours ago Astound Digital 1001 - 5000 🤖 Artificial Intelligence 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings CX Strategist at Astound Digital, focusing on enterprise-level CRM initiatives. Bridging business goals with CRM execution through AI for innovative customer experiences. 🇺🇸 United States – Remote 💰 Venture Round on 2021-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Product Support Specialist 🔥 4 hours ago Datacor, Inc. 201 - 500 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Product Support Specialist supporting customers in effectively using Datacor's software solutions. Responsible for technical support, customer advocacy, and product improvement initiatives. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

radiology experiencecustomer issue resolutiondocument managementcase managementschedulingtraining and supervision

Soft Skills

verbal communicationwritten communicationinterpersonal skillspunctualityconfidentiality