Business Analyst

TridentCare

Business Analyst working closely with cross-functional teams to support operations, identify improvements, and implement IT solutions in a healthcare environment.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

This role works closely with various business stakeholders, cross-functional teams including Sales, Customer Service, Finance, IT and the Warehouse to support daily operations, identify areas for improvement, and help implement changes that drive business value.
Gathers business requirements, conducts needs assessments, and develops functional specifications to ensure that developed information technology solutions support business objectives.
Serves as a liaison between development teams and the internal/external customer or end user.
Follows an established requirements gathering process to identify requirements.
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation.
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.
May develop user documentation or training materials Create BRD, FRD and other business analysis documents.
Translate business needs into functional specifications for system enhancements or workflow changes.
Document current-state and future-state process maps, data flows, and system interactions.
Develop and maintain documentation for business processes, system configurations, and training materials.
Troubleshoot user issues and escalate as needed to senior analysts or development teams.
Assist with project planning, execution, and closure of organizational initiatives.
Collaborate with cross-functional teams to ensure alignment and effective implementation of processes.
Conduct data analysis to identify trends, patterns, and areas for improvement in performance.
Ensure compliance with relevant regulations and industry standards for processes, especially within the healthcare industry.
Provide hands-on support for business systems, with a focus on order processing and customer fulfillment.
Assist in configuration updates and related operational tasks.
Analyze current workflows and suggest opportunities to improve accuracy, speed, and customer experience.
Support business teams during system testing and validation phases.
Assist with building and maintaining operational reports and dashboards.
Analyze transactional data to identify trends or gaps impacting O2C performance.
Participate in system enhancements, including requirement validation, UAT support, and go-live monitoring.
Work with third-party vendors and internal developers to support integrations with other systems.
Create user guides, process documentation, and training materials.
Help train end users with new functionality or system updates.

Requirements

What you’ll need

3+ years of experience as a business analyst, preferably in healthcare or related industry.
3 years of experience in OTC process and applications in healthcare
Bachelor’s degree in Business, Information Systems MIS, or related field.
Experience working in Agile project management methodologies
Experience working in ServiceNow Agile, Jira, Excel

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TridentCare Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B B2B <TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care. Business Analyst Job not on LinkedIn 🔥 3 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
This role works closely with various business stakeholders, cross-functional teams including Sales, Customer Service, Finance, IT and the Warehouse to support daily operations, identify areas for improvement, and help implement changes that drive business value.
Gathers business requirements, conducts needs assessments, and develops functional specifications to ensure that developed information technology solutions support business objectives.
Serves as a liaison between development teams and the internal/external customer or end user.
Follows an established requirements gathering process to identify requirements.
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation.
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.
May develop user documentation or training materials Create BRD, FRD and other business analysis documents.
Translate business needs into functional specifications for system enhancements or workflow changes.
Document current-state and future-state process maps, data flows, and system interactions.
Develop and maintain documentation for business processes, system configurations, and training materials.
Troubleshoot user issues and escalate as needed to senior analysts or development teams.
Assist with project planning, execution, and closure of organizational initiatives.
Collaborate with cross-functional teams to ensure alignment and effective implementation of processes.
Conduct data analysis to identify trends, patterns, and areas for improvement in performance.
Ensure compliance with relevant regulations and industry standards for processes, especially within the healthcare industry.
Provide hands-on support for business systems, with a focus on order processing and customer fulfillment.
Assist in configuration updates and related operational tasks.
Analyze current workflows and suggest opportunities to improve accuracy, speed, and customer experience.
Support business teams during system testing and validation phases.
Assist with building and maintaining operational reports and dashboards.
Analyze transactional data to identify trends or gaps impacting O2C performance.
Participate in system enhancements, including requirement validation, UAT support, and go-live monitoring.
Work with third-party vendors and internal developers to support integrations with other systems.
Create user guides, process documentation, and training materials.
Help train end users with new functionality or system updates. 🎯 Requirements
3+ years of experience as a business analyst, preferably in healthcare or related industry.
3 years of experience in OTC process and applications in healthcare
Bachelor’s degree in Business, Information Systems MIS, or related field.
Experience working in Agile project management methodologies
Experience working in ServiceNow Agile, Jira, Excel Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Business Analyst, Investment Technology 🔥 4 hours ago Vista Equity Partners 501 - 1000 💸 Finance 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Business Analyst supporting marketing technology operations at Vista Equity Partners. Driving effectiveness across fundraising, marketing teams with a deep understanding of the MarTech stack. 🇺🇸 United States – Remote 💵 $85k - $120k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🦅 H1B Visa Sponsor Senior Business Analyst – Healthcare Interoperability 🔥 5 hours ago Cotiviti 5001 - 10000 ⚕️ Healthcare Insurance 💳 Fintech 🤖 Artificial Intelligence Website LinkedIn All Job Openings Business Analyst in healthcare interoperability analyzing data from multiple systems for insights and solutions. Collaborating with stakeholders to ensure data integrity and compliance with standards. 🇺🇸 United States – Remote 💵 $95k - $135k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst 🦅 H1B Visa Sponsor Business Analyst I 🔥 5 hours ago Cotiviti 5001 - 10000 ⚕️ Healthcare Insurance 💳 Fintech 🤖 Artificial Intelligence Website LinkedIn All Job Openings Business Analyst role supporting Clinical Chart Validation Appeals team. The role involves enhancements, pinpointing key areas for improvement, and implementing projects. 🇺🇸 United States – Remote 💵 $76k - $94k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🦅 H1B Visa Sponsor Senior Revenue Insights Analyst 🔥 7 hours ago HMH 1001 - 5000 📚 Education 🛍️ eCommerce Website LinkedIn All Job Openings Senior Revenue Insights Analyst at HMH developing revenue reports and dashboards. Collaborating with cross-functional teams to drive predictable growth and monitor performance. 🇺🇸 United States – Remote 💵 $80k - $84k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst 🦅 H1B Visa Sponsor Senior Solutions Analyst 🔥 10 hours ago Sayari 1 - 10 🔬 Science 🤝 B2B Website LinkedIn All Job Openings Solutions Analyst at Sayari leading pre-sales activities to help customers with investigative challenges. Uniting curiosity, domain expertise, and data tools to drive effective solutions. 🇺🇸 United States – Remote 💵 $100k - $120k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst View More Business Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

business analysisrequirements gatheringfunctional specificationsdata analysisprocess mappinguser acceptance testingsystem enhancementsorder processingcustomer fulfillmentdocumentation development

Soft Skills

communicationcollaborationproblem-solvingorganizational skillsstakeholder managementtrainingliaisonproject planningexecutiontroubleshooting