TRICOCI UNIVERSITY OF BEAUTY CULTURE, LLC

Financial Planning and Analysis

• Execute financial aid and private loan activities
• Implement financial aid policies and procedures
• Ensure financial aid compliance
• Work together with the Campus Director, Enrollment Advisor and Student Services to ensure high customer service standards
• Perform administrative functions and complete management reports accurately and timely
• Abide by the school, state, and federal standards

Financial Aid Specialist

Call Center Representative

• Answer incoming calls promptly and professionally, addressing inquiries related to educational programs and services.
• Provide accurate and detailed information regarding admissions, financial aid, and course offerings.
• Assist with the scheduling of campus tours and informational sessions for prospective students.
• Maintain detailed records of calls and follow up as necessary to ensure guest satisfaction.
• Collaborate with team members and management to meet and exceed customer service metrics.
• Handle customer complaints and inquiries with professionalism, resolving issues in a timely manner.
• Stay updated on university programs and policies to provide accurate information to callers.

• The Financial Aid Specialist will execute financial aid and private loan activities, implement financial aid policies and procedures, and ensure financial aid compliance.
• Work together with the Campus Director, Enrollment Advisor and Student Services to ensure high customer service standards.
• Perform administrative functions and complete management reports accurately and timely.
• Abide by the school, state, and federal standards.