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Sales Recovery Specialist – Pet Supplements
Tribe Builders, IncPet supplement sales specialist recovering abandoned carts for Tribe Wellness. Guiding pet owners toward purchases and converting warm leads in a fully remote role.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen by effectively converting leads into loyal customers through excellent communication and trust-building skills. Proficient in utilizing communication tools and platforms to enhance customer engagement and sales performance.
Highest-signal resume keywords
Sales ExcellenceStrong Communication SkillsCustomer EngagementHealth and Wellness KnowledgeRemote Work Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Self-StarterTrust BuildingObjection Handling
Tools & Technologies
SalesforceZoomCommunication Tools
Industry Keywords
Pet SupplementsCustomer ConnectionConversion OptimizationE-CommerceRemote Work
About the role
Key responsibilities & impact- Proactively contact customers who abandoned their carts to re-engage them and complete purchases
- Help pet owners understand which products meet their dogs’ needs
- Answer questions and remove uncertainty about pet supplements
- Convert warm leads into completed sales by building trust, addressing objections, and reinforcing product value
- Transform near-buyers into loyal, repeat customers
- Work with leaders and use training resources to improve conversion and customer connection
- Use communication tools and platforms while working from home
- Integrate sales activity with company operations
Requirements
What you’ll need- Highly driven self-starter motivated by growth opportunities and sales excellence
- Knowledge, background, or passion for health and wellness
- Excellent verbal and written skills
- Strong communication skills and ability to build genuine connections
- Ability to work 40 hours per week, 8 hours per day, starting at 8 AM CST
- Reliable internet and equipment
- Fast, reliable laptop or desktop computer
- Working microphone, camera, and headset
- Equipment must support the call system, Salesforce, and Zoom simultaneously
- Ethernet connection strongly preferred
- Minimum 10 Mbps dedicated download bandwidth and 5 Mbps upload bandwidth
- Latency under approximately 150ms, jitter under approximately 30ms, and packet loss under approximately 1%
Benefits
Comp & perks- Commission-only compensation with 20%-24% of gross profit (14%-17% of net)
- No cap on commission / unlimited earning potential
- 8-18 appointments scheduled each day, with more available based on closing sales
- Supportive team and work culture
- Tools provided, including Rippling, Vonage, Google Workforce, Slack, and Salesforce
- Fully remote work and work-life balance
- Training resources and support from dedicated leaders
- Community focused on partnership, advocacy, growth, collaboration, support, and mutual success