
Salesforce Brand Solutions Specialist
Tribe Builders, Inc
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $8,000 - $9,000 per month
Tech Stack
About the role
- Manage all day-to-day Salesforce processes and tickets for your assigned brands and internal teams.
- Use your ticketing system experience (Jira, Service Cloud, Zendesk) to resolve issues quickly and thoughtfully — earning quarterly bonuses tied to your ticket resolution performance.
- Train and support both internal users and client users on correct Salesforce processes, reports, and tools.
- Collaborate with developers to investigate feature requests, contribute ideas, and help design Salesforce solutions that fit each brand’s needs.
- Help configure Salesforce for new brands — ensuring smooth onboarding and a great user experience.
Requirements
- Salesforce Certified Administrator
- Salesforce Sales Cloud Consultant Certification
- Salesforce Platform App Builder Certification
- Ticketing systems: Jira, Service Cloud, Zendesk
- CRM & eCommerce: Shopify, Sticky.io, Konnektive, Ultracart
- Basic understanding of Salesforce integrations (APIs, webhooks, etc.)
- Vonage experience is a plus
Benefits
- Earn quarterly performance bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceSalesforce integrationsAPIswebhooksticketing systemsCRMeCommerce
Soft Skills
collaborationtrainingsupportproblem-solving
Certifications
Salesforce Certified AdministratorSalesforce Sales Cloud Consultant CertificationSalesforce Platform App Builder Certification