Trial Library

Executive Director, Life Sciences Partnerships

Trial Library

full-time

Posted on:

Location: California • 🇺🇸 United States

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Job Level

Lead

About the role

  • Serve as the senior relationship lead for a portfolio of established pharmaceutical, biotech, and other life sciences partners.
  • Own end-to-end partnership strategy, including onboarding, overall experience, delivery outcomes, escalation management, and innovation roadmap.
  • Set vision and KPIs for engagement, retention, and expansion, ensuring Trial Library delivers high-value results aligned with partner objectives.
  • Own the daily tactical work to schedule customer meetings, prepare kick-off presentations, set agendas, execute follow-ups, and more.
  • Represent the voice of the customer internally and collaborate cross-functionally with Clinical Operations, Product, Engineering, and other teams to deliver programs successfully and continuously improve solutions.
  • Regularly analyze and report on partnership performance, providing actionable insights to clients and internal stakeholders.
  • Work closely with the Chief Executive Officer, Chief Product Officer, and Commercial Lead to successfully deliver Trial Library products to partners.

Requirements

  • 9+ years of experience in account management, partnerships, client services, or business development within life sciences, healthcare, or health tech.
  • Data-driven mindset with experience setting and reporting on KPIs.
  • Strong understanding of clinical trials ecosystem and exposure to heavily regulated industries.
  • Demonstrate a bias towards action and seek to intervene before issues arise.
  • Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes.
  • Facilitate an analytical approach and use data to drive actions.
  • Agile and willing to adapt quickly in order to achieve desired outcomes.
  • Highly organized with strong strategic and project management skills; ability to lead complex, cross-functional initiatives.
  • Proficiency in CRM tools (e.g., Salesforce, Monday) and project management platforms.
  • Passion for Trial Library’s mission to advance health equity in clinical research.
  • Preferred: experience in oncology, clinical operations.
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