Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes
Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership
Incept projects: identify opportunities, design solutions, and lead implementation
Guide integration efforts with external agencies and insurance carriers
Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths
Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic
Ensure scalability and performance across the platform as we continue to grow

Requirements

7+ years’ experience developing software in a production environment
4+ years’ experience in a senior engineer role
Ability to lead projects from conception through execution
Production experience with Node.js and Typescript
Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores
Familiarity with GCP, Looker, BigQuery are a plus
Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents
Experience in product development where you were a key decision maker
Cross-functional leadership and collaboration experience

Benefits

Flexible vacation (yes, *actually* flexible)
100% employer-paid health insurance for employees
Home office budget to create your perfect setup
Wellness programming, because balance matters
401(k) and HSA contributions, FSAs, bonuses & equity opportunities
Paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Node.jsTypescriptRESTful APIsML-based predictionsDataRobotbackend systemsbusiness logicdata storesscalabilityperformance

Soft Skills

leadershipcommunicationcollaborationproject managementdecision makingclear communicationcross-functional teamworkproblem solvingstrategic thinkingadaptability