Trellis Company

Staff Backend Engineer, Conversational AI

Trellis Company

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $195,000 - $205,000 per year

Job Level

Lead

Tech Stack

JavaScriptNode.jsTypeScript

About the role

  • Architect and build intelligent systems that power natural, engaging conversations between users and our platform
  • Transform high-level product initiatives into scalable, well-tested technical solutions
  • Define scope, set technical direction, and mentor teammates on complex projects
  • Guide the team through tough challenges, offer thoughtful code reviews, and contribute to a culture of continuous learning and collaboration
  • Onboard new teammates and refine LLM-driven infrastructure
  • Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes
  • Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership
  • Incept projects: identify opportunities, design solutions, and lead implementation
  • Guide integration efforts with external agencies and insurance carriers
  • Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths
  • Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic
  • Ensure scalability and performance across the platform as we continue to grow

Requirements

  • 7+ years’ experience developing software in a production environment
  • 4+ years’ experience in a senior engineer role
  • Ability to lead projects from conception through execution
  • Production experience with Node.js and Typescript
  • Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores
  • Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents
  • Experience in product development where you were a key decision maker
  • Cross-functional leadership and collaboration experience