Trella Health

PeopleOps Generalist

Trella Health

contract

Posted on:

Location Type: Hybrid

Location: Atlanta • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Switching

About the role

  • Own and optimize core HR operations from onboarding to offboarding, a positive, trusting, inclusive workplace culture.
  • Maintain accurate and confidential employee records, ensuring compliance with all relevant employment laws and data privacy standards.
  • Serve as the primary HRIS admin for core systems (e.g., ADP, Lattice, etc.) and leverage system capabilities and automated workflows to generate reports, streamline administrative processes.
  • Ensure handbooks, policies, org charts, and internal processes are up-to-date, compliant, and clearly communicated; manage internal knowledge base.
  • Act as internal liaison on benefits and payroll with PEO and Finance: communicate offerings, share enrollment resources, prepare payroll inputs/exceptions, troubleshoot issues.
  • Design, implement, and maintain people-centric programs and engagement opportunities that boost retention, morale, and employee growth.
  • Support employees and managers as a trusted resource for questions, guidance, and employee relations issues.
  • Gather and act on employee feedback via surveys, check-ins, and onboarding/offboarding meetings; analyze people metrics to guide decisions.
  • Support performance review cycles, partnering with managers to ensure the process is timely, fair, and growth focused.
  • Support internal communications, company events, and employer branding initiatives around culture, values, and change initiatives.
  • Assist Recruiting Manager with ATS maintenance, interview scheduling, and recruitment coordination; handle full-cycle recruiting during high volume periods.
  • Collaborate with Finance, Marketing, IT, and department managers to support operational practices and initiatives.
  • Jump in on ad-hoc projects, research workforce trends and best practices, and help with ongoing improvements.

Requirements

  • 3+ years of experience in People Operations/HR, with a strong foundation in common HR practices, preferably within the software/technology industry.
  • Hands-on experience in a variety of HR administrative duties and company-wide people programs such as onboarding and offboarding, engagement programs and events, reward and recognition programs, performance management cycles, payroll and benefits processes, audits and compliance, and others.
  • Familiarity with various HR platforms (ADP Workforce Now, Lattice, and Greenhouse preferred) and O365 tools.
  • Ability to provide comprehensive support to employees and the management team across a range of HR functions and initiatives.
  • Excellent communication and interpersonal skills, with a people-centric mindset and a high degree of professionalism, discretion, responsiveness, and follow-up.
  • High degree of attention to detail, accuracy, and organizational skills; ability to manage multiple priorities with strong execution, often switching from strategic projects and day-to-day tasks.
  • Experience with HR reporting with the ability to analyze data to support decision-making and recommendations.
  • Curiosity and adaptability in adopting AI-driven workflows while championing the integration of AI practices across the workforce with ethical and human-centered practices.
  • Problem-solving and resourceful mindset with the ability to utilize critical thinking and creative skills in independent and department or cross-functional collaborative settings.
  • Strong desire for continuous learning and operational improvements.
  • Ability to thrive in a fast-moving, ever-evolving startup environment and openness to change.
Benefits
  • This role is not eligible for benefits, equity, or bonus incentive given the nature of the contract position.
  • Health, Dental, Vision & Voluntary Benefits
  • Competitive Salary & Bonus Plans
  • 401k Retirement Savings
  • Flexible PTO & 10 Paid Holidays
  • Flexible Work Hours
  • Equity Shares
  • Paid Leave Programs
  • Marketplace for discounted retail and entertainment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR operationsemployee records managementHRIS administrationreport generationperformance managementpayroll processingbenefits administrationHR reportingdata analysisfull-cycle recruiting
Soft skills
communication skillsinterpersonal skillsattention to detailorganizational skillsproblem-solvingcritical thinkingadaptabilitycuriosityprofessionalismresourcefulness