Head of Engineering

Treatwell

Head of Engineering for Marketplace and Payments at Treatwell, leading cross-functional teams to enhance customer and venue connections in Europe’s beauty industry.

Posted 5/19/2026full-timeRemote • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

**You will be responsible for: **
**1. Drive Marketplace and Payments alignment & outcomes**
- Co-own and drive outcomes with the Head of Product, setting clear, outcome-focused goals. Support teams in exploring the problem space, applying engineering judgment to shape pragmatic solutions, slicing thin and making timely decisions that shorten feedback loops, improve speed to market, strengthen customer and venue value, and deliver measurable business impact.
**2. Technical direction & scaling practices**
- Set the technical direction for the Marketplace and Payments areas together with architects and engineers. Use guilds as the primary mechanism to shape and scale technical direction and practices, raising the bar on reliability, maintainability, performance and security so teams can move fast with confidence. Drive consistency across Marketplace and Payments teams and alignment with other areas through shared principles, guardrails and learning.
**3. Develop strong leaders and teams**
- Deliberately grow engineering managers and senior individual contributors within Marketplace and Payments. Ensure teams are planned and staffed with the right skills to deliver effectively today and as the area's needs evolve. Own hiring, succession planning and talent development for the area, while coaching leaders to be effective people leaders, technical decision-makers and area-level owners who help teams move forward.
**4. Improve developer experience and enable delivery**
- Remove organisational and technical barriers that slow Marketplace and Payments teams down, reduce toil and improve day-to-day delivery. Partner closely with Platform to evolve shared foundations for CI/CD, observability and operational excellence. Drive responsible use of AI tooling to increase productivity and shorten feedback loops, while strengthening quality, security and incident management so teams can deliver and operate with confidence.
**5. Inclusive Product Engineering culture**
- Champion inclusivity, transparency and continuous improvement across Product, Design and Engineering as equal partners in delivery. Reinforce shared values and ways of working, ensuring consistency across Product Engineering while enabling Marketplace and Payments teams to collaborate effectively and move fast.
**6. Strategic thinking and focus**
- Support teams in focusing on Now, shaping Next and setting clear ambition for Later within their domains. Work closely with executive sponsors on company objectives to translate strategy into clear, area-level priorities. Provide teams with the clarity and protection needed to stay focused, balancing business needs with technical and team health and helping teams navigate trade-offs while maintaining delivery momentum.
**7. Product Engineering as part of the company**
- Build strong, trust-based collaboration across Treatwell so Marketplace and Payments Product Engineering areas operate as an integral part of a product-led organisation. Work closely with Commercial, Customer Support and Group Functions to shape priorities together, surface trade-offs early and solve shared problems. Enable teams to focus on what matters, move faster and deliver value end to end for customers and venues.

Requirements

What you’ll need

**About you: **
- You are an experienced leader of leaders, guiding multiple teams and finding genuine fulfillment in coaching engineering managers and team leads to reach their full potential.
- You are confident and effective at aligning priorities, communicating trade-offs clearly and helping teams navigate complex cross-company contexts.
- You thrive in environments where you balance execution, strategy and people leadership where you can build sustainable processes and healthy team dynamics.
- You are comfortable shaping technical direction at a high level that improves scalability, reliability and developer experience, while empowering engineering managers and engineers to own execution details.
- You are adept at bridging the gap between technical and non-technical partners, building trust-based relationships across the organization.
- You are a strategic thinker who balances pragmatism with ambition and you take pride in seeing your teams succeed and scale beyond your direct involvement.
- You are a fluent English speaker. Any other European language is a plus
- **You are based in any city of the UK, Spain or Italy, with the right to work in any of those locations. We don't accept people based outside of these locations**

Benefits

Comp & perks

**We’ll treat you with:**
- 28 working days holiday, plus local bank holidays
- Monthly £/€40 Treatwell vouchers so you can treat yourself too
- Mental health support through our partnership with Open-Up
- 100% remote position with flexible working
- Market-specific benefits that will be discussed in the interview process

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical directionscalabilityreliabilitydeveloper experienceCI/CDobservabilityoperational excellenceAI toolingincident managementengineering judgment

Soft Skills

leadershipcoachingstrategic thinkingcommunicationcollaborationproblem-solvingdecision-makingteam dynamicsprioritizationinclusivity