UX Researcher
Treasure Data
full-time
Posted on:
Location Type: Hybrid
Location: Mountain View • California • 🇺🇸 United States
Visit company websiteSalary
💰 $107,200 - $133,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Plan and conduct user research studies across the product lifecycle, including interviews, usability testing, and surveys
- Partner with designers and product managers to identify research questions and ensure findings directly inform design and product decisions
- Collaborate with and support a Senior UX Researcher and the Product Design Director in shaping research practices, frameworks, and processes for the company
- Synthesize research findings into actionable insights and communicate them effectively to cross-functional teams and stakeholders
- Collaborate with Go-To-Market (GTM) teams to connect with users and gather feedback from high-value segments
- Help evangelize the value of research across the company by educating partners and influencing product decisions with evidence-based insights
- Contribute to research artifacts (personas, journey maps, user needs frameworks) that align teams around customer perspectives
- Document methods, tools, and findings to grow a scalable research knowledge base
- Be flexible and adaptable in choosing the right research methods to meet teams where they are in their product development cycle
Requirements
- 3–5 years of experience in UX research, ideally with SaaS start up experience
- Strong knowledge of qualitative and evaluative research methods; some experience with quantitative approaches a plus
- Excellent communication skills—verbal, visual, and written
- Comfortable working independently and proactively in a high-growth, fast-paced environment
- Experience in complex B2B SaaS or enterprise platforms; familiarity with customer data, analytics, or marketing technology is a strong plus
- Familiarity with research tools such as UserTesting, Userytics, Dovetail, Maze, Lookback, Qualtrics, or similar.
- Bachelor’s degree in Human-Computer Interaction, Psychology, Information Science, or a related field—or equivalent practical experience
Benefits
- Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)
- Competitive compensation packages
- Company paid life insurance 3x salary
- Company paid short- and long-term disability coverage
- Retirement planning (401K) with 4% company match
- Restricted Stock Units (RSU)
- Flexible Time Off (FTO)
- Up to 26 weeks paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX researchqualitative research methodsevaluative research methodsquantitative research methodsuser research studiesusability testingsurveysresearch artifactscustomer needs frameworksdata analysis
Soft skills
communication skillscollaborationflexibilityadaptabilityindependenceproactivityinfluencingeducatingsynthesizing insightsstakeholder engagement