Graphic Designer – F&B

Treant

Graphic Designer responsible for polished visuals for newsletters, social media, and marketing for a culinary school. Supports customer service and light admin tasks with branding guidelines.

Posted 7/1/2026part-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

- Create clean, polished, and on-brand graphics for social media, newsletters, promotions, events, and class materials.
- Design marketing assets using Canva and existing brand templates.
- Help update promotional materials, class announcements, event graphics, and other branded content.
- Support email marketing by preparing newsletter visuals, layouts, and content based on existing templates.
- Assist with social media content, including visuals, captions, basic scheduling, and brand consistency.
- Follow branding guidelines, SOPs, Loom videos, templates, and existing workflows accurately.
- Manage the general inbox and respond to customer inquiries in a friendly and professional way when needed.
- Handle class-related customer requests such as schedule changes, cancellations, refunds, and general questions.
- Use Shopify to review orders, support refund requests, update customer information, and manage class-related details.
- Support light administrative projects as needed.
- Ask clear questions when unsure and communicate proactively about task status, blockers, or needed clarification.

Requirements

What you’ll need

- Strong graphic design skills, especially using Canva.
- Able to create polished, clean, and brand-aligned designs for social media, email campaigns, promotions, and marketing materials.
- Strong eye for layout, branding, spacing, fonts, colors, and visual consistency.
- Experience creating graphics for social media, newsletters, events, or small business marketing.
- Experience with customer support, virtual assistance, executive assistance, or administrative support is a plus.
- Comfortable managing inboxes and responding to customer inquiries when needed.
- Familiarity with Shopify or similar e-commerce platforms is preferred.
- Familiarity with email marketing, newsletters, and social media support.
- Strong written communication skills.
- High attention to detail and ability to follow instructions carefully.
- Good judgment when handling branded content, customer concerns, refunds, cancellations, and schedule changes.
- Proactive, reliable, and comfortable asking questions when something is unclear.
- Able to follow SOPs, Loom videos, templates, and existing workflows with minimal supervision.

Benefits

Comp & perks

- Opportunities for growth and advancement
- Competitive compensation package, including Maxicare HMO
Work Hours:
- Full-time, Remote

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Graphic DesignVisual LayoutBrandingSocial Media GraphicsEmail Campaign DesignPromotional Material CreationAttention to DetailCustomer Inquiry ManagementAdministrative Support

Soft Skills

Strong Written CommunicationProactive Problem SolvingGood JudgmentReliability