Senior Director, Head of Field Reimbursement & Patient Access Liaisons
Ascendis Pharma
Associate Director – Digital Engagement and Innovation
Travere Therapeutics
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $146,000 - $190,000 per year
Job Level
Senior
About the role
- Serve as primary Digital Innovation representative and potentially co-chair the Medical Affairs IT Governance Committee
- Drive technology evaluation, selection, deployment, and lifecycle management for medical digital platforms
- Lead vendor assessment and management processes, ensuring compliance, performance, and strategic alignment
- Champion digital innovation pilots and AI initiatives through governance framework
- Coordinate cross-functional alignment on digital strategy and project portfolio prioritization
- Manage budget recommendations and resource allocation for technology investments
- Facilitate resolution of technology issues through decision making and cross-functional coordination
- Ensure technology decisions support Medical Affairs mission and corporate strategic goals
- Develop, maintain, and optimize Digital Opinion Leader (DOL) lists for digital MSL engagement
- Coordinate digital initiatives and provide operational support to 2 digital MSLs
- Synthesize insights from digital MSL reports into actionable intelligence for strategic decision-making
- Provide training and support on digital platforms, social listening tools, and engagement technologies
- Bridge field digital insights back to internal digital strategy and governance decisions
- Facilitate coordination between digital MSLs and therapeutic MSL teams for integrated approach
- Support development of KPIs and benchmarks for digital engagement quality and impact measurement
- Research and evaluate emerging digital health technologies, AI solutions, and engagement platforms
- Monitor industry trends and competitive landscape for potential adoption opportunities
- Identify pilot opportunities based on field insights and stakeholder feedback
- Develop comprehensive pilot proposals for governance committee review and approval
- Support strategic innovation initiatives with tactical research and feasibility analysis
- Document lessons learned and best practices from pilot implementations
- Develop, maintain, and implement digital standard operating procedures (SOPs) and compliance frameworks
- Support audit readiness documentation for digital platforms and AI-enabled tools
- Ensure regulatory alignment across digital channels in partnership with Legal, Compliance, and IT
- Manage platform governance, access controls, and user permissions
- Coordinate compliance reviews for digital content and engagement strategies
- Maintain documentation of digital workflows and approval processes
- Coordinate operational aspects of digital initiatives, ensuring timelines and milestones are met
- Maintain documentation of digital workflows, project status and deliverables
- Support content calendar maintenance and pull-through of digital communications
- Own day-to-day management of MA digital vendors, including onboarding, performance monitoring and renewals
Requirements
- Bachelor's degree in Life Sciences, Business, Digital Marketing, or related field
- 8 years of pharmaceutical industry experience preferably in Medical Affairs with working knowledge of digital operations or healthcare innovation
- Proven experience in technology governance, project management, and cross-functional coordination
- Experience with digital platforms, vendor management, and compliance in regulated environments
- Strong understanding of pharmaceutical industry regulatory standards (GxP, compliance requirements)
- Experience with CRM systems, digital engagement platforms, and medical technology tools
- Excellent project management, facilitation, and stakeholder communication skills
- Strong analytical and strategic thinking capabilities with execution focus
- Proven ability to influence without authority and drive cross-functional collaboration
- Experience in change management and technology adoption initiatives
- Strong interpersonal and relationship-building skills
- Excellent written and verbal communication skills with ability to tailor messages to different audiences
- Proficiency in Microsoft Office Suite and familiarity with data visualization tools
- Ability to adapt to changing priorities and implement new strategies in fast-paced environment
- Willingness/ability to travel up to 25%
Benefits
- premium health
- financial
- work-life and well-being offerings for eligible employees and dependents
- wellness and employee support programs
- life insurance
- disability
- retirement plans with employer match
- generous paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technology governanceproject managementdigital platformsvendor managementcompliancedigital engagementchange managementdata visualizationdigital standard operating proceduresAI solutions
Soft skills
stakeholder communicationanalytical thinkingstrategic thinkinginfluence without authoritycross-functional collaborationinterpersonal skillsrelationship-buildingwritten communicationverbal communicationadaptability
