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Travelers

Operations Leadership Development Program – Participant

Travelers

Operations Leadership Development Program participant developing skills in human resources and business operations. Engage in rotations across multiple business functions and receive mentoring.

Posted 7/3/2026full-timeHartford • Colorado, Connecticut, Minnesota, Texas • 🇺🇸 United StatesSenior💰 $63,800 - $105,400 per yearWebsite

About the role

Key responsibilities & impact
  • The program is multi-faceted and offers an operations and business development curriculum focused on human resources, insurance, strategy, leading self and influencing others.
  • Other program components include formal mentoring, networking and career guidance.
  • Please note that occasional travel for business meetings and events is an expectation of program participants.
  • OLDP participant duties will vary based on the specific rotation, but will be within one or more of the areas outlined below: Operational Effectiveness & Strategy, including Process Analysis and Lean Six Sigma Project Management using Agile methodologies, Data & Analytics with industry leading tools, Technology & Digital Enablement to modernize business platforms, Field Office Frontline Management Senior Leadership Team experiences.
  • Participants are also exposed to other functional teams including actuarial, finance, underwriting, and product.
  • Approx. 10% Travel required.
  • Participants are required to fulfill one rotation of a minimum of 12 months in a field office location. This rotation may require relocation.

Requirements

What you’ll need
  • Cumulative GPA of 3.0 or greater.
  • 1 year of related experience (may include one or more internship experiences).
  • Accountability: Strong track record of taking ownership and responsibility for actions and outcomes, performance, and results.
  • Analytical and Critical Thinking: Demonstrated aptitude in identifying current or future problems or opportunities, analyzing data, synthesizing and comparing information to understand issues, identifying cause/effect relationships and exploring alternative solutions to support sound decision making.
  • Change Management/Resilience: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
  • Customer Focus: Proven customer service skills with the ability to provide service excellence to internal or external clients.
  • Emotional Intelligence: Demonstrated track record of self and social awareness, empathy and balances confidence with humility.
  • Interpersonal: Excellent communication skills with the ability to actively engage with others while maintaining a positive attitude.
  • Judgment/Decision Making: Capability of exercising sound judgment, making decisions and committing to a position.
  • Leveraging Differences: Proven capacity to work with and include people from different backgrounds, experiences, cultures, races, etc. and view those differences as assets to be leveraged to accomplish business goals and objectives.
  • Relationship Management: Strong relationship management skills including the ability to seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results.
  • Teamwork: Ability to work together in situations when actions are interdependent, and a team is mutually responsible to produce a result.
  • Work Ethic: Possession of a strong drive to do what it takes to get the job done; inquisitive and demonstrates a strong willingness to learn.

Benefits

Comp & perks
  • Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
  • Volunteer Encouragement: Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Process AnalysisData AnalysisProject ManagementOperational EffectivenessTechnology Enablement
Soft Skills
AccountabilityAnalytical ThinkingChange ManagementInterpersonal CommunicationTeamwork