Director, Agile Product Owner

Travelers

Director, Agile Product Owner leading a cross-functional team delivering agile capabilities at Travelers. Focus on measurable business outcomes and continuous discovery with business stakeholders.

Posted 6/10/2026full-timeHartford • Connecticut, Illinois, Massachusetts, Minnesota, New York • 🇺🇸 United StatesLead💰 $120,400 - $198,700 per yearWebsite

About the role

Key responsibilities & impact

Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accepting final product output with a focus on achievement of defined outcomes.
Drive continuous discovery — proactively synthesizing customer insights, data signals, and business strategy to surface high-value hypotheses and inform the team roadmap.
Effectively manage a backlog of deliverables and capabilities, including test-and-learn experimentation targeted at validating hypotheses, measuring performance against OKRs, and adjusting the roadmap accordingly.
Translate business strategies and needs into execution-ready work for an Agile product team; define team goals and strategy ensuring alignment with circle and value stream vision; articulate goals and strategy effectively to key stakeholders, Circle Leads, and team members.
Act as voice of the end-user; develop deep customer understanding through proactive feedback loops, ensuring needs and acceptance criteria are clearly defined and met.
Own team backlog including prioritization and refinement; make trade-off decisions to maximize value, bringing clear proposals with supporting evidence to stakeholders.
Optimize value by setting objectives and key results (OKRs) for solutions, tracking leading and lagging indicators to assess progress and inform investment decisions.
Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks; champion continuous improvement in team process and delivery practices.
Partner with key leaders and peers to determine resources required to achieve defined business outcomes, including opportunities to leverage emerging technologies such as AI to drive efficiency and customer value.
Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree.
Two years of experience in Agile product management.
Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.).
Three years of experience articulating and translating business strategy, product vision, and analysis for a product.
Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
Infuse Agile principles, practices and methodologies to achieve team success.
Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.
Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
Collaboration: Expertise working with others in a cross-functional multi-team environment.
Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
Three years of work experience in related field.
Three years of experience motivating/influencing teams.

Benefits

Comp & perks

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile product managementOKRstest-and-learn experimentationcustomer insights synthesisdata signals analysisbusiness strategy translationbacklog managementperformance measurementhypothesis validationemerging technologies

Soft Skills

influenceservant leadershipcommunicationcollaborationcontinuous improvementcustomer understandingteam culture promotioncross-functional teamworkproactive feedbacktrade-off decision making

Certifications

Bachelor's degree