AVP, General Liability Claim Product Development – Strategy

Travelers

Developing and implementing national and international strategies for General Liability Claims at Travelers. Leading functions and building partnerships to drive business results.

Posted 6/3/2026full-timeHartford • Connecticut • 🇺🇸 United StatesLead💰 $146,400 - $241,600 per yearWebsite

About the role

Key responsibilities & impact

This position is responsible and accountable for developing and implementing national/international strategies related to a line of business, product, program or function.
Leads multiple functions within the line of business with national and enterprise scope and influence.
Builds and maintains strong partnerships to drive business results.
Develops and directs strategies and business plans for product development/ enhancements, design, marketing, best practices, system development, management of vendors, policies and procedures, management of legislative and regulatory issues, customer service and claim technical support.
May have direct accountability for leading product specific claim operations and achieving business results.
Provides feedback to claim management regarding improvement needs relative to Claim processes and practices.
Develops organizational design and workflow strategies (e.g.; direct management vs. matrixed; centralized vs. decentralized or specialization).

Requirements

What you’ll need

Bachelor’s degree, CPCU or JD.
Comprehensive financial acumen and analysis skills.
Comprehensive knowledge and skills in identifying and analyzing alternative business strategies.
Advanced knowledge of claim business, processes and systems.
High school diploma or GED.
Eight years claim, insurance or financial industry experience.
Three years managing others.

Benefits

Comp & perks

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisbusiness strategy developmentproduct developmentclaim processessystem developmentvendor managementregulatory compliancecustomer serviceorganizational designworkflow strategies

Soft Skills

leadershippartnership buildingaccountabilitycommunicationstrategic thinkingproblem solvingteam managementinfluencecollaborationfeedback provision

Certifications

Bachelor's degreeCPCUJD