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About the role
Key responsibilities & impact- Responsible for product quality and performance for a specific team of Outside Property claim professionals.
- Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review.
- Attract, Retain and Develop World Class Talent: Proactive recruitment of talent; work with management establishing and implementing a strategic staffing strategy.
- Provide Compelling Claim Services: Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers.
- Drive the Information Advantage: Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.
- Partner for Mutual Success: Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
Requirements
What you’ll need- Bachelor's Degree.
- Claim management experience.
- High School Diploma or GED.
- Three years claim work experience in at least one line of business.
- Valid Driver's License.
Benefits
Comp & perks- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claim managementclaim handling techniquesdata analysisperformance management
Soft Skills
leadershipcommunicationrelationship buildingstrategic thinkingtalent development
Certifications
Bachelor's DegreeHigh School DiplomaGEDValid Driver's License
