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About the role
Key responsibilities & impact- Provide support for the BI sales team, ensuring efficient intake, triage, and distribution of accounts.
- Exercise critical thinking and decision-making skills by synthesizing multiple sources of information.
- Develop the necessary knowledge and understanding of business processes, products, and the sales culture to become a trusted associate.
- Provide transactional support for rating, quoting, and issuing policies.
- Build and maintain strong working relationships with business partners and customers, helping to drive a positive workplace culture.
- Execute on service level agreements and deliver quality products and services by leveraging standardized workflows and business resources.
- Responsible for audit, compliance, and reporting that support business operations.
- Perform other duties as assigned.
Requirements
What you’ll need- One year of administrative or sales experience.
- Knowledge of Property and Casualty products and services, preferably Business Insurance.
- Strong verbal and written communication skills with the ability to clearly convey information to various audiences.
- Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
- Strong organizational and time management skills with the ability to handle shifting priorities.
- Strong attention to detail, with a focus on producing quality work in a high-volume, fast-paced sales center environment.
- Strong analytical and problem-solving skills.
- High school diploma or GED.
Benefits
Comp & perks- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative experiencesales experienceknowledge of Property and Casualty productsknowledge of Business Insurancetransactional supportauditcompliancereportingcritical thinkingproblem-solving
Soft Skills
verbal communicationwritten communicationorganizational skillstime managementattention to detailanalytical skillsrelationship buildingdecision-makingability to handle shifting prioritiesability to convey information
Certifications
high school diplomaGED
