This is a senior leadership role serving as the primary bridge between reserving actuaries and the data engineering team within an Agile delivery environment.
The Director is responsible for the strategic direction and day-to-day health of the actuarial loss data platform, the actuarial reserving system, and a suite of related production tools — all classified as tier 1 assets with significant SOX compliance obligations.
At its core, this role is about translating business need into execution-ready solutions.
The Director acts as the voice of the end-user — the reserving actuarial community — ensuring that what gets built actually solves the right problems, is designed with compliance in mind from the start, and is sustainable over the long term.
This requires operating with a high degree of autonomy on complex, multi-stakeholder initiatives where the business problem is often ambiguous and the technical implications are significant.
The Director owns the product backlog and roadmap for the platform portfolio, leads a team of Business Analysts, and partners closely with data engineers, corporate actuarial teams, and enterprise data and analytics stakeholders.
Success in this role demands equal parts analytical rigor, domain credibility, and the interpersonal influence needed to align diverse partners around shared priorities.

Requirements

College degree in STEM related field.
Associate Actuarial Credential.
5+ years in business analysis, product ownership, or analytical tool/process design
Demonstrated experience leading requirements elicitation and end-to-end solution design for large-scale, production-grade tools or data products
Working knowledge of SQL, SAS, or Python; strong data literacy
Experience in an Agile environment with backlog management and PI Planning
Working knowledge of actuarial concepts or reserving methods a strong plus
SOX / audit-sensitive environment experience preferred
Strong understanding of insurance products and industry.
Demonstrated ability in actuarial and quantitative analysis and statistical concepts.
Management experience.
Excellent communication, collaboration and relationship-building skills.
Ability to present and translate complex information in relevant business terms.
Strong PC skills (MS Office) and programming skills (eg. SQL, SAS).

Benefits

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLSASPythondata literacyrequirements elicitationsolution designbacklog managementPI Planningactuarial analysisstatistical concepts

Soft Skills

analytical rigorinterpersonal influencecommunication skillscollaboration skillsrelationship-building skillsability to present complex informationautonomyproblem-solvingstakeholder alignmentleadership

Certifications

Associate Actuarial Credential