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Business Operations Coordinator
Travel + Leisure Co.Business Operations Coordinator providing operational and system support for Sales and Marketing teams at Travel + Leisure Co. Ensuring timely responses and adherence to service standards.
About the role
Key responsibilities & impact- Provide Product Yield Management (PYM) operational support via phone, Microsoft Teams, email, and other platforms, ensuring timely responses and adherence to service standards.
- Support sales and marketing performance by managing system initiatives, including system integrity reviews, testing (UAT), training, vendor coordination, and implementation of enhancements.
- Communicate system updates, business changes, and provide post-launch support to internal teams, vendors, and field users.
- Partner cross-functionally to evaluate systems, processes, and compliance with company policies; recommend improvements and communicate key initiatives to field teams.
- Create and distribute communications (memos, updates) related to sales systems, programs, policies, and operational initiatives.
- Manage Salepoint inventory, monitor balances, and adjust inventory to align with site needs and Sales Plan requirements while driving process improvements and supporting team performance.
Requirements
What you’ll need- High School Diploma
- Customer service or hospitality experience preferred.
- Self-motivated with the ability to work independently
- Able to manage multiple projects simultaneously in a fast-paced environment
- Highly organized with excellent attention to detail
- Comfortable working under pressure and handling stressful situations
- Effective verbal and written communication skills
- Ability to effectively partner with cross-functional teams at all levels
- Collaborative team player who can align individual work with broader team objectives
- Excellent problem-solving skills with the ability to make sound decisions
- Capable of providing clear direction and recommendations to business partners for optimal outcomes
- Proficient in Microsoft Word, Outlook and Excel
- Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Benefits
Comp & perks- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product Yield Managementsystem integrity reviewsuser acceptance testingvendor coordinationprocess improvementsinventory managementproject management
Soft Skills
customer serviceself-motivatedorganizational skillsattention to detailstress managementverbal communicationwritten communicationcollaborationproblem-solvingdecision-making
Certifications
High School Diploma