Programme Manager

Travel Chapter

Programme Manager overseeing a programme of work ensuring technical and operational delivery at Travel Chapter. Leading stakeholder communication and project management in a remote setting.

Posted 4/14/2026full-timeBideford • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You’ll manage the day-to-day delivery of a programme of work, partnering closely with the Head of Programme and senior stakeholders across the business.
You’ll help shape programme strategy, coordinate multiple initiatives and ensure delivery stays aligned to business objectives.
Key responsibilities include: Managing and delivering a programme of change projects aligned to the business roadmap.
Working with senior stakeholders to define programme strategy and communicate this clearly across the business.
Ensuring solutions are cost-effective, efficient and deliver clear operational and commercial impact.
Applying Travel Chapter programme delivery standards and suggesting areas for continuous improvement.
Ensuring appropriate programme governance is in place and followed.
Monitoring progress, budgets and timelines to ensure delivery remains on track.
Proactively identifying and managing programme risks and issues throughout the lifecycle.
Working cross-functionally to deliver change projects and process improvements, documenting and standardising processes where needed.
Identifying gaps and opportunities across systems and operations to improve efficiency.
Championing continuous improvement with a strong delivery focus.
Supporting additional projects or initiatives when required.

Requirements

What you’ll need

3+ years’ experience in programme management
3+ years’ experience working with senior stakeholders and external partners
Proven experience delivering both technical and operational projects
Experience working in change or transformation environments
Strong programme and delivery management skills
Ability to prioritise effectively and manage multiple workstreams
Excellent written and verbal communication
Confident stakeholder management at all levels
Strong commercial awareness and understanding of operational impact
Solutions-focused problem solver
Calm under pressure, with a methodical and organised approach
Ability to challenge constructively and support good decision-making
Quick to understand systems and how they link to business processes
GCSEs in English and Maths
Educated to A level or degree level
Project or change management qualifications are desirable.
Polite, approachable and professional
Organised, decisive and delivery focused
Comfortable working in a fast-moving environment.

Benefits

Comp & perks

Working with us involves primarily remote work, with a requirement to attend our Norwich or Bideford office at least once per month to connect with stakeholders and the wider team.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

programme managementdelivery managementchange managementproject managementoperational project deliveryrisk managementprocess improvementbudget monitoringstakeholder managementsystems understanding

Soft Skills

communicationproblem solvingorganisational skillsdecisivenesscalm under pressureconstructive challengingprioritisationapproachabilityprofessionalismdelivery focus

Certifications

project management qualificationschange management qualifications