Travel by Tilly

Customer Support

• Itinerary Design: Create personalized cruise and tour itineraries that match each clients preferences, including accommodations, excursions, transportation, and dining options.
• Client Consultations: Conduct virtual meetings or calls to learn about clients travel interests, expectations, and budgets.
• Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing.
• Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience.
• Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests.
• Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations.
• Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning.

Customer Service