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About the role
Key responsibilities & impact- The sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
- Educating members about TravClan and managing 100-200 business accounts.
- Working in close interface with the finance, product, and marketing team to build better processes, products, and reach, respectively.
- Healthy retention of agents while growing the volume of Agent's business through TravClan
- Ensuring customer delight while managing Agent's grievances related to payments, services, products etc.
- Effectively managing feedback and escalations from customers and vendors.
- Hosting country-wide offline and online events & meet-ups of members from time to time.
Requirements
What you’ll need- Minimum of 6 months’ experience in the travel industry
- Love Challenges
- Enjoy the Thrill of Closing Sales
- Be comfortable with Targets
- Enjoy speaking to clients on call
- Perform consistently
- Hustle, Hustle, Hustle
Benefits
Comp & perks- ESOPs
- promotions
- aggressive growth prospects
- Fast Appraisal
- Aggressive Hikes
- Work with a young & passionate team to excel and make an impact
- Fast Career Growth with fast appraisals and fast salary increase
- Very high ownership role in a fast-paced environment
- Great Culture - No hierarchy/politics nonsense guaranteed!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcustomer serviceproblem-solvingsalesrelationship managementevent managementfeedback managementretention strategiestarget-orientedadaptability
