Trauma Specialists of Delaware, LLC

Billing Specialist

• Daily Billing Operations Claims & Collections Management
• Submit clean claims within 48 hours of service delivery, maintaining ≥95% clean claim rate
• Post insurance payments daily and reconcile against contracted rates to catch underpayments
• Work AR aging aggressively—prioritize claims >30 days with systematic payer follow-up
• Research and resolve denials within 5 business days, identifying root causes to prevent recurrence
• Achieve 90%+ collection rate through proactive insurance follow-up and client billing
• Handle client billing inquiries with empathy, explaining insurance processing and payment responsibilities clearly
• Build working relationships with payer representatives to resolve issues efficiently
• Conduct monthly internal audits: review 15-20 claims for coding accuracy, modifier usage, authorization compliance
• Track audit pass rate (target: ≥95% error-free)

Senior Billing Specialist