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Seasonal Customer Service Call Center Agent
TRANZACTMember Care Representative supporting members with health insurance choices, including clear communication and task ownership. Role focuses on inbound and outbound calls, advising older adults accurately and compassionately.
Posted 7/28/2026full-timeRemote • Arizona, Florida, Mississippi, Nevada, New Mexico, Texas, Virginia, West Virginia • 🇺🇸 United StatesJunior💰 $16 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong phone communication skills and the ability to handle customer inquiries effectively while adhering to compliance guidelines. Capable of managing high call volumes and protecting sensitive Personal Health Information (PHI).
Highest-signal resume keywords
Customer Service ExperiencePhone Communication SkillsCompliance AdherenceBilingual CommunicationPersonal Health Information (PHI) Protection
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ServiceInsurance Application UnderstandingScript FollowingComputer System Proficiency
Soft Skills
Clear CommunicationCalmness Under PressureCompassionate InteractionEngagement
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Inbound CallsOutbound CallsHigh Call VolumeOlder Adults
About the role
Key responsibilities & impact- Handle inbound and outbound calls lasting 15–30 minutes
- Help members understand and confirm insurance application details
- Communicate clearly, calmly, and compassionately—especially with older adults
- Follow required scripts and compliance guidelines while sounding conversational
- Protect sensitive Personal Health Information (PHI) at all times
- Take ownership of each interaction to ensure members fully understand next steps
Requirements
What you’ll need- High school diploma or equivalent
- 1+ year of customer service experience (phone‑based preferred)
- Clear and professional phone communication skills
- Comfort using multiple computer systems
- Ability to stay focused and engaged during high call volume
- English and Bilingual candidates encouraged to apply.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TRANZACT Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1997 TRANZACT is a company for which available information could not be retrieved from the provided source because the web application requires a JavaScript-enabled browser to display content. Based only on the input given (a loading/application message) there is insufficient publicly provided detail to describe the company's activities, products, services, or size with confidence. Further information or an alternative text source is needed to produce an accurate company description and to select applicable industries. Seasonal Customer Service Call Center Agent 🔥 3 minutes ago 🌵 Arizona, Florida, +6 more states – Remote 💵 $15 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Handle inbound and outbound calls lasting 15–30 minutes
- Help members understand and confirm insurance application details
- Communicate clearly, calmly, and compassionately—especially with older adults
- Follow required scripts and compliance guidelines while sounding conversational
- Protect sensitive Personal Health Information (PHI) at all times
- Take ownership of each interaction to ensure members fully understand next steps 🎯 Requirements
- High school diploma or equivalent
- 1+ year of customer service experience (phone‑based preferred)
- Clear and professional phone communication skills
- Comfort using multiple computer systems
- Ability to stay focused and engaged during high call volume
- English and Bilingual candidates encouraged to apply. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative 🔥 22 minutes ago Connect America 501 - 1000 🏭 Manufacturing 🏥 Healthcare 🤖 Artificial Intelligence Website LinkedIn All Job Openings Customer Service Representatives handling client inquiries and providing solutions for Connect America. Working in a remote environment with responsibilities including call management and customer support. 🇺🇸 United States – Remote 💵 $17 - $18 / hour 💰 Private Equity Round on 2010-01 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required 🦅 H1B Visa Sponsor Product Support Specialist 🔥 1 hour ago Dayforce 5001 - 10000 👥 HR Tech ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Product Support Specialist resolving complex issues for ALINE software users, enhancing customer experience and engagement through technology. 🇺🇸 United States – Remote 💰 $1G Post-IPO Debt - Dayforce on 2024-03 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Junior Customer Support Agent – Night Shifts 🔥 1 hour ago RiseGuide Team 11 - 50 📚 Education 👥 B2C Website LinkedIn All Job Openings Junior Customer Support Agent engaging with RiseGuide clients via email and chat. Improving support processes and product knowledge for better service efficiency. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required 🗣️🇺🇦 Ukrainian Required Junior Customer Support Agent 🔥 1 hour ago RiseGuide Team 11 - 50 📚 Education 👥 B2C Website LinkedIn All Job Openings Junior Customer Support Agent at RiseGuide assisting users via email and chat. Improving support processes and product understanding. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required 🗣️🇺🇦 Ukrainian Required Account Manager, Customer Service 🔥 2 hours ago Circle Graphics 501 - 1000 Website LinkedIn All Job Openings Account Manager tasked with providing customer service and managing orders and inquiries efficiently. Interacts professionally with customers and coworkers to resolve issues and concerns. 🇺🇸 United States – Remote 💰 Private Equity Round - Circle Graphics on 2019-10 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs