Serve as the primary day-to-day contact for a portfolio of customers who utilize services aimed at reducing the risks associated with tenant approval and rental decisions
Responsible for protecting and retaining a substantial base of existing client revenue by fostering strong relationships, ensuring client satisfaction, and driving measurable return on investment in TransUnion solutions
Proactively manage a large base of existing clients, supporting day-to-day customer relationships
Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues
Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities
Coordinate and deliver Executive Business Reviews with clients where applicable
Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively
Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical
Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base
Create and maintain Account Business Plans within a matrixed internal team for assigned clients
Provide clients with an ongoing education of TransUnion’s solutions via thought leadership, events, etc.
Requirements
2+ of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen
Bachelor’s degree or higher from an accredited institution
Understanding of rental screening environment, as well as data and analytics relevant to the industry
Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation
Experience negotiating complex agreements and communicating technical concepts
Ability to travel up to 25% of the time
Benefits
flexible benefits including flexible time off for exempt associates
paid time off for non-exempt associates
up to 12 paid holidays per year
health benefits (including medical, dental, and vision plan options and health spending accounts)
mental health support
disability benefits
up to 12 weeks of paid parental leave
adoption assistance
fertility planning coverage
legal benefits
long-term care insurance
commuter benefits
tuition reimbursement
charity gift matching
employee stock purchase plan
401(k) retirement savings with employer match
access to TransUnion’s Employee Resource Groups
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.