Fraud Solutions Manager, Digital Insights

TransUnion

full-time

Posted on: 8/27/2025

Origin: • 🇺🇸 United States • Illinois, New York, Pennsylvania, Virginia

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💰 $100,100 - $150,000 per year

Mid-LevelSenior

PythonSQL

About the role

Shepherd product launch, customization and enhancement projects from technical delivery to product commercialization, engaging cross-functional teams including technology, data science, legal & compliance, pricing, line of businesses, product marketing, sales and operations teams
Support product management of innovations across fraud solutions for the US market
Triage and action voice of customer intakes, market analysis, and estimate directional ROI to inform product roadmap prioritization
Monitor for positive and negative changes in product adoption to trigger outreach for solution feedback
Apply excellent written, presentation, and oral communication skills to support training efforts and proof of concepts with clients
Execute upon and influence US Fraud Solutions strategy to deliver well-managed speed-to-market innovations that minimize friction and fraud
Ensure and influence product operations execution excellence to drive client satisfaction and enable revenue growth
Be the internal go-to subject matter expert for fraud solutions to empower and drive broad engagement

6+ years of product management, product strategy, operations, and/or product commercialization experience in fraud solutions software or services such as identity verification and authentication
Analytical skills to generate reports and insights on product adoption, fraud KPIs, synthesize client and market feedback.
Experience with SQL, Python, or similar tools preferred
Ability to validate, monitor, and analyze revenue stream data and develop insights that support forecasting and product enhancement prioritization
Ability to build data driven business cases that consider existing clients’ and market’s needs, technical feasibility, and speed to market to influence product roadmaps
Ability to communicate delivered value, differentiators, and opportunities to sales, clients, and prospects in various forums such as internal training, external industry events, user forums, client quarterly business reviews, etc., working closely in collaboration with product marketing, as appropriate
Ability to influence cross-functional teams in a matrix organization to ensure product launch operational readiness with marketing assets, pricing strategy, internal support processes, and reporting
Excellent proactive communication, negotiation, and presentation skills to drive results autonomously
Experience with building strong relationships across a broad range of stakeholders including sales, marketing, business, operations, technology, data science, legal, compliance and finance teams