Transtar Insurance Brokers, Inc.

Legal Assistant

• Investigate and adjust occupational accident claims in accordance with established claims handling procedures
• Review medical, legal and miscellaneous invoices
• Authorize and make payment of occupational accident claims
• Process medically necessary and related bills
• Make supported and educated claim decisions timely
• Forecast potential exposure for reserving claims
• Have continued contact with policyholders
• Negotiate settlements, if appropriate
• Deliver quality claim service to clients
• Manage your time efficiently
• Use established forms and modify letters
• Review and document medical records
• Able to identify mechanism of injury vs symptoms vs non-related conditions
• Policy review and administration of benefits

Medical Occupational Accident Claims Adjuster / Workers' Compensation Paralegal / Legal Assistant

Claims Specialist

• Investigate automobile insurance claims to determine coverage, liability, and damages by reviewing policy terms, coverage limits, and exclusions.
• Communicate and collaborate with clients, claimants, agents, repair facilities, service providers, and attorneys to explain the repair and total loss processes.
• Appraise damaged vehicles and equipment using claims estimating software and prepare fair, accurate repair estimates virtually.
• Review and negotiate repair facility estimates; adjust supplements as necessary or assign independent adjusters when required.
• Manage the repair process from initiation through resolution and issue payments in accordance with authority guidelines.
• Complete total loss evaluations and explain salvage release requirements to clients and third-party claimants.
• Mitigate storage costs by coordinating vehicle transport to storage-free facilities and negotiating reduced rates with tow providers when applicable.
• Maintain accurate, thorough claim files, documentation, and activity logs in compliance with company procedures and regulatory standards.
• Identify potential subrogation opportunities, prepare supporting documentation, and submit demands to responsible parties or their carriers.
• Perform additional duties as assigned.

Auto Physical Damage Claims Specialist

• Investigate and adjust occupational accident claims in accordance with established claims handling procedures using Blue Star guidelines and supervision
• Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing occupational accident claims
• Authorize and make payment of occupational accident claims utilizing our claim processing protocol in accordance with policy language and within authority levels
• Process medically necessary and related bills according to Policy provisions
• Make supported and educated claim decisions timely
• Forecast potential exposure for reserving claims
• Have continued contact with policyholders
• Negotiate settlements, if appropriate pursuant to the terms of the policy and within authority levels
• Deliver quality claim service to clients and be responsive to client needs
• Familiarize yourself with jurisdiction challenges you may face and be mindful of potential exposure
• Manage your time efficiently and utilize your attention to detail to every claim you work on
• Use established forms and modify letters pursuant to Policy provisions
• Review and document medical records outlining treatment plan, restrictions and plan of action
• Able to identify mechanism of injury vs symptoms vs non-related conditions
• Policy review and administration of benefits pursuant to policy terms
• Manage claim to optimal resolution; paying for what we owe with relation to the policies we administer
• Establish valuable relationships with our Insureds / Motor Carriers / Brokers / Providers / Preferred Vendors
• Work as a team player
• Be flexible, use initiative and work with minimum of direct supervision
• Use discretion and confidentiality required
• Clearly communicate verbally and/or in writing both internally and externally
• Be organized, a self-starter and prioritize your duties with attention to detail
• Perform other duties as assigned

Medical Occupational Accident Claims Adjuster / Workers' Compensation Paralegal / Legal Assistant

Auto Physical Damage Claims Specialist

Medical Only Occupational Accident Claims Adjuster, Work Comp Paralegal, Legal Assistant