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Social Media Intern, 6 Months Internship
TransreportSocial Media Intern assisting with content and social media activities for Transreport, focusing on accessibility and digital storytelling. Engaging with audiences through Instagram and LinkedIn in a hybrid work environment.
About the role
Key responsibilities & impact- Support the management of the B2C social media channel in priority; B2B as a secondary focus
- Create and maintain the editorial calendar
- Plan content around company priorities, campaigns, events, product updates, and sector news
- Schedule and post content to help ensure regular, consistent social media output
- Monitor social media channels and support basic engagement where appropriate
- Maintain brand consistency across all social content
- Write clear, engaging and accessible copy
- Repurpose existing articles, case studies, reports, videos and internal updates into social content
- Create simple branded assets, including graphics, illustrations, copy based designs, photos and short videos
- Ensure copy and visuals reflect Transreport and Passenger Assistance tone of voice, accessibility standards and brand guidelines
- Identify trends, insights and opportunities to improve content effectiveness and audience engagement
- Support the creation of the B2C newsletter
- Gather information from internal teams to support social media content
- Help maintain content plans, asset folders and publishing schedules
- Support content around events, filming days, conferences, launches and awareness days
- Monitor social media performance across the different channels and track key metrics including reach, engagement, follower growth, impressions and content performance
- Monitor newsletter performance metrics, including open rates and click-through rates, and help identify opportunities for improvement
Requirements
What you’ll need- Strong interest in social media, content creation, and digital storytelling
- Good copywriting skills and attention to detail
- Creative eye for visual content and layout
- Confidence using social media platforms, especially Instagram and LinkedIn
- Ability to create simple graphics, videos, or visual assets
- Strong organisational skills
- Ability to manage tasks and deadlines with support
- Interest in accessibility, inclusive design, transport, technology, or social impact
- Willingness to learn and take feedback
- Understanding of social media metrics and performance measurement
- Ability to manage Sendgrid or Mailchimp
- Experience creating social media content for a brand, organisation, university society, charity, or personal project (Nice to Haves)
- Experience using Canva (Nice to Haves)
- Video editing experience (Nice to Haves)
- Photography or image editing skills (Nice to Haves)
- Awareness of accessibility best practice in content creation (Nice to Haves)
- Experience using Notion, SharePoint, or similar planning tools (Nice to Haves)
Benefits
Comp & perks- Health insurance
- Flexible working arrangements
- Professional development opportunities
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Content PlanningCopywritingGraphic CreationVideo EditingSocial Media Performance Measurement
Soft Skills
Attention to DetailOrganizational SkillsCreativityWillingness to LearnTask Management