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Social Media Intern, 6 Months Internship
TransreportSocial Media Intern assisting with content and social media activities for Transreport, focusing on accessibility and digital storytelling. Engaging with audiences through Instagram and LinkedIn in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media management, content creation, and digital storytelling, with a strong focus on brand consistency and audience engagement. Proficient in analyzing social media metrics and performance to enhance content effectiveness.
Highest-signal resume keywords
Social Media ManagementContent CreationCopywriting SkillsGraphic DesignSocial Media Metrics Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content PlanningCopywritingGraphic CreationVideo EditingSocial Media Performance Measurement
Soft Skills
Attention to DetailOrganizational SkillsCreativityWillingness to LearnTask Management
Tools & Technologies
InstagramLinkedInSendgridMailchimpCanvaNotionSharePoint
Industry Keywords
B2CB2BDigital StorytellingAccessibilityInclusive Design
About the role
Key responsibilities & impact- Support the management of the B2C social media channel in priority; B2B as a secondary focus
- Create and maintain the editorial calendar
- Plan content around company priorities, campaigns, events, product updates, and sector news
- Schedule and post content to help ensure regular, consistent social media output
- Monitor social media channels and support basic engagement where appropriate
- Maintain brand consistency across all social content
- Write clear, engaging and accessible copy
- Repurpose existing articles, case studies, reports, videos and internal updates into social content
- Create simple branded assets, including graphics, illustrations, copy based designs, photos and short videos
- Ensure copy and visuals reflect Transreport and Passenger Assistance tone of voice, accessibility standards and brand guidelines
- Identify trends, insights and opportunities to improve content effectiveness and audience engagement
- Support the creation of the B2C newsletter
- Gather information from internal teams to support social media content
- Help maintain content plans, asset folders and publishing schedules
- Support content around events, filming days, conferences, launches and awareness days
- Monitor social media performance across the different channels and track key metrics including reach, engagement, follower growth, impressions and content performance
- Monitor newsletter performance metrics, including open rates and click-through rates, and help identify opportunities for improvement
Requirements
What you’ll need- Strong interest in social media, content creation, and digital storytelling
- Good copywriting skills and attention to detail
- Creative eye for visual content and layout
- Confidence using social media platforms, especially Instagram and LinkedIn
- Ability to create simple graphics, videos, or visual assets
- Strong organisational skills
- Ability to manage tasks and deadlines with support
- Interest in accessibility, inclusive design, transport, technology, or social impact
- Willingness to learn and take feedback
- Understanding of social media metrics and performance measurement
- Ability to manage Sendgrid or Mailchimp
- Experience creating social media content for a brand, organisation, university society, charity, or personal project (Nice to Haves)
- Experience using Canva (Nice to Haves)
- Video editing experience (Nice to Haves)
- Photography or image editing skills (Nice to Haves)
- Awareness of accessibility best practice in content creation (Nice to Haves)
- Experience using Notion, SharePoint, or similar planning tools (Nice to Haves)
Benefits
Comp & perks- Health insurance
- Flexible working arrangements
- Professional development opportunities
- Paid time off