Senior Business Analyst
Australian Payments Plus
Senior Business Analyst – Temporary Opportunity
Transport for NSW
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • 🇦🇺 Australia
Visit company websiteSalary
💰 A$158,393 - A$177,399 per year
Job Level
Senior
Tech Stack
DrupalReact
About the role
- Play a pivotal role in uncovering the needs of our key customers and stakeholders to assist the business in delivering the right solutions.
- An expert in tailoring system delivery to meet requirements and expected outcomes, you will be the conduit between our technology partners, subject matter experts and our business and customers.
- You will have demonstrable experience delivering complex digital solutions and systems integration, specifically working on customer facing technology and backend systems which impact a significant number of customers and users on an everyday basis.
Requirements
- At least 5 years’ experience in a Senior BA role in digital delivery teams gathering functional and non-functional requirements, writing user stories and detailed technical acceptance criteria ideally with web platforms and APIs
- Familiarity with headless CMS platforms (ideally Drupal) and modern front-end frameworks (such as React)
- Experience collaborating with developers, UX/UI designers, testers, and product owners in agile environments
- Experience facilitating workshops with stakeholders to capture and validate requirements
- Experience conducting work using agile delivery methods (Scrum of SAFe) and associated practices such as sprint planning, retrospectives, and demos
- Strong backlog management skills including refinement, prioritisation, and maintaining traceability of requirements
- Exceptional written and verbal communication skills and ability to work collaboratively across varying levels of staff and disciplines, and in particular documentation skills (functional specs, API requirements, user journeys, decision logs)
- Understanding of DevOps practices
- Well-developed interpersonal, consultation, facilitation, and negotiation skills
- This role is in a fast-paced domain, where you must be able to prioritise workload and manage this autonomously with minimal supervision.
Benefits
- flexible and hybrid work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital solutions deliverysystems integrationfunctional requirements gatheringnon-functional requirements gatheringuser stories writingtechnical acceptance criteriabacklog managementagile delivery methodsDevOps practicesAPI requirements
Soft skills
communication skillscollaborationfacilitation skillsnegotiation skillsinterpersonal skillsconsultation skillsdocumentation skillsprioritizationautonomous workload managementstakeholder engagement