Program Support, Reporting Analyst
Transport for NSW
full-time
Posted on:
Location Type: Hybrid
Location: Parramatta • 🇦🇺 Australia
Visit company websiteSalary
💰 A$137,551 - A$154,055 per year
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Support project delivery through effective program governance, reporting, and data management
- Maintain and optimise the ServiceNow (Project Management) tool
- Build, enhance and maintain complex dashboards and reports
- Troubleshoot system issues and support project teams to uphold data quality
Requirements
- Technical aptitude and analytical mindset
- Problem-solving skills formed across IT, systems administration or project management
- Experience managing ServiceNow back-end and meta-data functionality
- Strong understanding of project management methodologies and best practices
- Ability to build and maintain positive relationships with stakeholders
- Experience in data management and governance standards
Benefits
- Flexible and hybrid work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowdata managementproject managementdashboard developmentreportingsystem troubleshootingmeta-data managementprogram governanceanalytical skillsproblem-solving
Soft skills
interpersonal skillsrelationship buildingcommunication skillsorganizational skillsanalytical mindset