TransPerfect

Account Manager

TransPerfect

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Florida • Illinois • United States

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About the role

  • Responsible for developing new business relationships and serving as the first level of support to existing clients
  • Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
  • Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
  • Generate daily mailings to prospective clients using updated and accurate spreadsheets
  • Cold call prospective clients
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
  • Perform other special projects or duties when required

Requirements

  • Minimum Bachelor’s degree
  • Excellent English communication (written and verbal) skills
  • Proven sales life cycle experience - lead generation through business closing
  • Proven track record in achieving sales targets
  • Excellent problem-solving and analytical skills
  • Strong interpersonal skills
  • Effective time management skills
Benefits
  • Individual identity of offices
  • Unique rewards for employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lead generationsales life cycledata analysisspreadsheetscold callingnegotiationcustomer service
Soft Skills
communicationproblem-solvinganalytical skillsinterpersonal skillstime management
Certifications
Bachelor’s degree