Account Manager

TransPerfect

Account Manager responsible for client relations and new business development at TransPerfect. Responsibilities include client research, cold-calling, and ensuring client satisfaction with services.

Posted 4/18/2026full-timePhiladelphia • Florida, Illinois, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for developing new business relationships and serving as the first level of support to existing clients
Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
Generate daily mailings to prospective clients using updated and accurate spreadsheets
Cold call prospective clients
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
Perform other special projects or duties when required

Requirements

What you’ll need

Minimum Bachelor’s degree
Excellent English communication (written and verbal) skills
Proven sales life cycle experience - lead generation through business closing
Proven track record in achieving sales targets
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills

Benefits

Comp & perks

Individual identity of offices
Unique rewards for employees

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

lead generationsales life cycledata analysisspreadsheetscold callingnegotiationcustomer service

Soft Skills

communicationproblem-solvinganalytical skillsinterpersonal skillstime management

Certifications

Bachelor’s degree