Bilingual Interpreter
TransPerfect
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio, Texas, Vermont, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide consecutive interpretation services between English and Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole across various industries (medical, legal, customer service, etc.)
- Ensure complete accuracy, clarity, and neutrality in interpretation—preserving tone, intent, and emotion
- Maintain confidentiality and impartiality at all times
- Manage call flow professionally, including respectfully intervening when clarification is needed
- Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
- Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
- Remain strictly within the interpreter’s role without offering personal opinions or advice
- Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
- Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity
Requirements
- High school diploma or equivalent (required); college education preferred
- Fluency in English and Cantonese/Mandarin/Vietnamese/Korean/French/Haitian Creole , with B2+ proficiency or higher
- Ability to pass a language and interpreting skills assessment
- Minimum of 6 months of call center, customer service, or interpreting experience
- Strong verbal communication, bilingual accuracy, and ethical decision making
- Proven ability to think clearly and act professionally in fast moving, emotionally complex situations
- Strong sense of professional responsibility, integrity, and time management
- Comfortable with assertive communication and session control
- Basic computer skills, including typing and MS Office navigation
- Quiet, distraction-free workspace conducive to active listening and sustained concentration
- Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted)
Benefits
- Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control
- Hands-on role-play simulations and coaching led by certified interpreters
- Ongoing development opportunities, including advanced training for complex call types
- A meaningful opportunity to use your language skills to empower others, support critical conversations, and make a lasting impact
- Career advancement opportunities across interpreting, QA, training, and leadership roles
- Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options
- Private health insurance and access to a collaborative, supportive team environment
- A proactive and accessible HR department that focuses on the staff’s health and happiness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fluency in Englishfluency in Cantonesefluency in Mandarinfluency in Vietnamesefluency in Koreanfluency in Frenchfluency in Haitian Creolelanguage assessmentinterpreting skillsnote taking techniques
Soft skills
emotional intelligenceactive listeningverbal communicationbilingual accuracyethical decision makingprofessional responsibilityintegritytime managementassertive communicationsession control