DevOps Engineer
Berkshire Hathaway GUARD Insurance Companies
AzureCloudDNSTerraform
Senior Analyst, IT Support
Transocean
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
AzureCloudDNS
About the role
- Troubleshoots, resolves, and performs root cause analysis of infrastructure and endpoint issues
- Contributes to the development of hardware, software, and security technology standards
- Coordinates the design, development, acquisition, implementation, and disposal of computer hardware, software, and communications
- Works with Supply Chain on shipping and receiving hardware for new hires and projects
- Provides assistance, guidance, and communications to other departments, offices, and rigs for changes in the endpoint and Cloud environment
- Provides On-Call assistance for critical, technology-related issues
- Monitors and maintains IT security standards for all client endpoints and servers
- Ensures compliance with software licensing agreements and assists with renewal and maintenance
- Develops annual technology goals and objectives, in collaboration with the IT Director
- Assists with rig startups, moves, activations, decommissioning and cold stacks
- Required to work offshore in rig environments up to 20 days per year
Requirements
- Bachelor’s degree in Computer Science or equivalent experience.
- CompTIA A+ preferred
- Three plus (3+) years of professional experience in an IT Support role
- Three plus (3+) years of experience working in an offshore/marine environment is preferred
- Excellent written and verbal communication skills
- Advanced knowledge of personal computer hardware, Microsoft desktop operating systems and peripheral equipment such as printers, drivers, monitors, keyboards, and scanners
- Advanced knowledge of Microsoft Active Directory, Azure, and Intune
- Working knowledge of Microsoft Office products and configuration
- Working knowledge of remote desktop access software such as RDP
- Thorough knowledge of Local Area Network fundamentals
- Basic knowledge of IP networking fundamentals including routing protocols, addressing, and name resolution (such as DHCP, and DNS)
- General understanding of software distribution systems such as Intune, SureMDM and SCCM
- Basic project management skills for managing concurrent projects and meeting deadlines
- Ability to independently, and in conjunction with other analysts, perform thorough problem analysis for hardware and software
- Willingness/ability to work offshore in rig environments up to 20 days per year
- Availability for on-call assistance for critical technology-related issues
