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Sales Engineer
TransNetwork LLCSales Engineer combining technical knowledge with communication skills to create payment solutions. Collaborating with the sales team and customers from pre-sales to post-sales.
About the role
Key responsibilities & impact- Pre-sales Support: Collaborate with the sales team to identify opportunities, design technical solutions based on the company’s products, participate in customer meetings, and conduct detailed technical demonstrations (demos).
- Post-sales Support: Document proposed solutions and ensure their proper implementation, assisting the customer through the transition and solving any technical inquiries that may arise.
- Solution Design and Documentation: Create customized technical solutions for each customer and document them to ensure clarity in implementation, aligning customer expectations with our capabilities.
- Collaboration with Internal Teams: Maintain close relationships with product and technical teams to communicate customer feedback and needs, contributing to the continuous development of the platform.
- Presentations and Training: Conduct demos, presentations, and training sessions for both customers and internal teams, ensuring that everyone fully understands and leverages the products and services.
Requirements
What you’ll need- Previous experience in a Sales Engineering, Solutions Architect, or similar technical-commercial role.
- Exceptional communication skills and the ability to explain technical concepts to non-technical audiences.
- Experience in creating technical solutions and detailed documentation.
- Knowledge in payments.
- Plus: issuing and remittances.
- Fluent in English and Spanish (both written and spoken).
- Ability to work with multidisciplinary teams and manage multiple projects simultaneously.
- Customer-oriented mindset, with problem-solving skills and attention to detail.
Benefits
Comp & perks- Transnetwork is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical DocumentationSolution DesignPayments KnowledgeIssuing and Remittances
Soft Skills
Problem-Solving SkillsAttention to DetailCollaboration with Multidisciplinary Teams