
Senior Business Analyst
Transform
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- You will be responsible for working out how to address challenging problems for clients, using a range of techniques to produce analysis that can give them direction
- You will work with quant and qual research, data and analytics to produce recommendations that lead to great user experiences and technical products
- You will recommend and work to implement improvements to processes by using methodologies like UML, BPMN or Six Sigma
- You will work with product and service owners to priortise features, develop roadmaps and implementation plans and manage the end-to-end product lifecycle
- You will define and measure the success of products and services
- You will elicit and document both functional and non-functional requirements, translate them into user stories with clear acceptance criteria, and maintain traceability throughout the project lifecycle
- You will be a part of a multi-disciplinary, agile team, working collaboratively with clients, Transform team members and other suppliers to create impact
- You’ll play a part in our Community of Practice, supporting your peers to develop and learn, and doing so yourself
- You will support with line management of junior team members, providing guidance, mentorship, and helping to nurture their development
Requirements
- Experienced working in multi-disciplinary, agile delivery teams at all stages of the product lifecycle
- Happy helping teams and stakeholders decide what to do by putting evidence at the forefront of decision-making - working with a variety of data and disciplines to develop and produce analysis, including user research, data and analytics
- Thrive when leading in complex environments, when the solution isn’t clear
- Able to communicate your thoughts and recommendations with impact, often making technical or specialist information understandable to non-specialist audiences
- Experienced helping teams focus on delivering value, whether that’s developing business cases or prioritising features and roadmaps
- Focused on measurement - designing performance frameworks, launching products/services and measuring against them
- A capable collaborator - ensuring we get the best out of the people we work with by designing and leading workshops that fostering collaboration and build consensus
- Able to lead teams to explore solutions with different methods, including analysis, prototyping and proof of concepts
- Experienced making change happen in the public sector or with similar large, complex organisations
- Willing to learn and grow, and support other’s development
Benefits
- **Our culture is built on:**
- - Being one team; looking out for each other as a team
- - The world never stops changing and we’ll never stop learning
- - Infinity & Beyond; we’re crazy ambitious, not afraid to fail along the way (it’s just falling with style)
- - Integrity is everything; we’re honest with each other and with our clients
- - Diversity is our superpower; everyone’s story is different, and we celebrate differences
- - We’re all in; we take on tough, complex challenges with lots of moving parts and we’re committed to the work, our clients and each other
- **Our benefits include: **
- - Holiday entitlement, 28 days with the option to buy/sell up to 5 days
- - Day off (on or in the week of) your birthday
- - Pension eligibility, up to 5% matched contributions
- - Private healthcare
- - Life assurance
- - Enhanced maternity and enhanced paternity and shared parental leave
- - Cycle to work & electric car schemes
- - Gym & retail discounts
- - Regular social events/activities
- - A range of other benefits from our flexible benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UMLBPMNSix Sigmadata analysisuser researchperformance frameworksuser storiesacceptance criteriaprototypingproof of concepts
Soft Skills
collaborationcommunicationmentorshipleadershipdecision-makingproblem-solvingadaptabilitystakeholder managementteam focuscommunity support