German-Speaking Customer Logistics Support Specialist

transcosmos inc.

Customer Logistics Support Specialist at Transcosmos providing support for shipment inquiries and managing delivery issues. Collaborating with operational teams for efficient service delivery.

Posted 6/16/2026full-timeBudapest • 🇭🇺 HungaryMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

**What You’ll Do**
Provide customer support for shipment and delivery enquiries via phone, email, and chat
Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Requirements

What you’ll need

**What You Bring**
- Strong communication skills in **English (B2) and German (C1)**
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy

Benefits

Comp & perks

**At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.**
- Paid training
- Competitive salary
- Cafeteria benefits
- Medicover

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong communication skillscustomer-focused mindsetexcellent communication skillsproactiveorganizedtech-savvy